etr/ var customer care

1 week ago

Westlands Nakuru, Kenya Advatech Office Supplies Limited Full time $104,000 - $130,878 per year

Job Opportunity: ETR/VAR Customer Care Representative

We are looking for a
proactive and dynamic Customer Care Representative
to join our ETR/VAR Department.

The ideal candidate will be the
first point of contact for clients
, handling inquiries, troubleshooting TIMS devices, managing stock, and ensuring smooth order cycles. Your role will be key in driving customer satisfaction and supporting business growth.

Key Responsibilities:

Handle customer inquiries and provide timely support.

Assist with basic TIMS device integration & training.

Respond to RFQs & E-Business enquiries.

Generate reports and assign technician tasks.

Qualifications:

Diploma/Degree in Business, Customer Service, or related field.

Experience in customer service/client care.

Excellent communication & problem-solving skills.

Strong organizational and multitasking ability.

If you are
customer-focused, reliable, and eager to contribute to business growth
, we'd love to hear from you.

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