We are Hiring

1 week ago

Nairobi, Nairobi Area, Kenya Mawu Africa Full time 1,000,000 - 2,000,000 per year

Join the Mawu Africa Team


Call for Applications: Customer Experience & Office Operations Associate & Junior Marketing Associate

Are you passionate about African crafts, creative storytelling, and delivering exceptional customer experiences?

We are looking for dynamic, detail-oriented, and driven individuals to join our team in our mission to connect authentic African products and artisan stories with global markets.

  1. Customer Experience & Office Operations Associate

Full-time (1-year renewable) | Nairobi

Role Overview:

As the Customer Experience & Office Operations Associate, you'll be the heartbeat of our daily operations; ensuring smooth office management while creating an excellent experience for our customers and artisans.

If you're organized, people-oriented, and love creating structure, this role is for you

Key Responsibilities:

  • Serve as the first point of contact for customers, artisans, and visitors (calls, WhatsApp, walk-ins).
  • Handle inquiries, feedback, and complaints with empathy and professionalism.
  • Maintain organized and efficient office operations; cleanliness, supplies, and display setup.
  • Coordinate artisan pickups, customer drop-offs, packaging, and dispatch.
  • Keep accurate CRM records of customer and artisan interactions.
  • Support team meetings, documentation, and administrative tasks.

Ideal Candidate:

  • Diploma/Degree in Business Admin, Customer Service, or related field.
  • 1–2 years' experience in office admin or customer-facing roles (or willingness to learn).
  • Excellent communication and organizational skills.
  • Tech-savvy with tools like Google Workspace, WhatsApp Business, and CRMs.

  • Professional, dependable, and passionate about African craftsmanship.

  • Marketing Associate

Full-time (1-year renewable) | Nairobi

Role Overview:

As the Junior Marketing Associate, you'll help tell the stories that bring Mawu Africa to life; creating inspiring digital content, running campaigns, and driving engagement across our channels.

If you love visual storytelling, social media, and culture, this role is perfect for you

Key Responsibilities:

  • Create engaging photo, video, and written content for social media and email campaigns.
  • Execute content calendars and track performance (reach, engagement, conversions).
  • Write blogs and artisan stories that showcase African craftsmanship.
  • Support the BD team with marketing materials and client campaigns.
  • Manage social media engagement (comments, DMs, posts).
  • Stay up to date with trends in digital marketing and creative storytelling.

Ideal Candidate:

  • Degree/Diploma in Marketing, Communications, or Media.
  • 1–2 years of experience in digital marketing, content creation, or social media.
  • Strong writing, design, and creative storytelling skills.
  • Proficiency in Canva, Adobe Suite, or video editing tools
  • Passionate about culture, design, and impact storytelling.

Ready to be part of something meaningful?

Apply Now: Send your CV and short cover letter to

Let's work together to bring the heart of Africa's artistry to the world

  • We are hiring Collaborators

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Swift Beulah Insurance Agency Ltd Full time 900,000 - 1,200,000 per year

    Are you an HR Professional, CEO, Procurement Head, or Finance Manager passionate about securing the future of your people and organization?At Swift Beulah Insurance Agency Ltd, we're opening opportunities for visionary leaders to collaborate with us in delivering: Tailored employee medical covers Group life & pension solutions Business continuity protection...

  • Part-time Bookkeeper

    7 days ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time 600,000 - 1,200,000 per year

    Schedule: Part-Time (Flexible hours, approx. 15–20 hours/week)Shift: M-F 4PM - 9 PM CSTStart Date: before November 1st.About the Role:We are seeking a detail-oriented and motivated Entry-Level Bookkeeper to join our team on a part-time basis. This role is ideal for someone looking to gain hands-on experience in accounting and financial record-keeping in a...

  • Bookkeeper- US Market

    2 weeks ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time 600,000 - 1,200,000 per year

    Work Schedule:Monday to Friday, 4 PM to 1 AM(Night Shift)Location:OnsiteAbout the Role:We are looking for a full cycle experienced bookkeeper to help manage our financial records. You will be responsible for keeping track of transactions, updating accounts, and making sure everything is accurate and up to date using QuickBooks OnlineKey...

  • Payroll and Benefits Administrator

    1 day ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time

    We are seeking a detail-oriented and motivated professional with a background inAccounting or HR, and extensive experience inemployee benefits administration. This is a back-office role focused on ensuring accuracy, compliance, and efficiency across payroll-related processes, data management, and reporting. The ideal candidate is proactive, accurate, and...

  • Financial Data Analyst- Financial Modeling

    1 day ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time

    Job SummaryWe are seeking a highly skilled Data Analyst with a strong focus on financial modeling. In this role, financial modeling is the core responsibility—you will spend most of your time building and refining models that drive strategic client decisions. Data skills (SQL, Python, BigQuery) will enable you to scale and optimize that work.This role is...

  • Kenya Talent Lead

    1 day ago

    Nairobi, Nairobi Area, Kenya Nova Pioneer Full time $60,000 - $120,000 per year

    Nova Pioneer is looking for an outstanding Kenya Talent Lead to lead the Talent function in Kenya and serve as a thought partner and key member of the Nova Pioneer Kenya leadership team. This role is a hybrid position, where the successful candidate will work remotely as well as in our school campuses from time to time. ABOUT THE ROLEYou will be...

  • UPS Sales Engineer

    1 day ago

    Nairobi, Nairobi Area, Kenya Hire Resolve Full time 1,500,000 - 3,000,000 per year

    Hire Resolve is currently seeking a UPS Sales Engineer to join our client in Kenya. As a UPS Sales Engineer, you will be responsible for driving sales and expanding the company's customer base in the Uninterruptible Power Supply (UPS) industry. You will work closely with clients to understand their power backup needs, provide UPS solutions, and ensure...

  • Accountant

    7 days ago

    Nairobi, Nairobi Area, Kenya Hire Impact Outsourcing Jobs Full time 1,200,000 - 2,400,000 per year

    Job Title: AccountantLocation:Hybrid – Kenya (Remote with occasional in-person meetings)Type: Part-Time (20 hours per week)Availability:This position will require overlap between Kenyan working hours and U.S. business hours, with flexibility to occasionally work evenings or early mornings to accommodate U.S. time zones.OverviewHire Impact Outsourcing is a...

  • Talent Consultant

    7 days ago

    Nairobi, Nairobi Area, Kenya Talent Safari Full time 900,000 - 1,200,000 per year

    Talent Safari - Talent AssociateLocation: Nairobi (hybrid) | Type: Full‑timeMissionTalent Safari helps African startups hire great talent. Demand from our clients is growing rapidly; we need a sharp operator to source great talent, reliably vet them, and keep clients satisfied.We're looking for someone young, smart, hardworking, ready-to-learn and with...

  • Temporary HR Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya HIAS Full time 480,000 - 600,000 per year

    Position SummaryHIAS Kenya seeks to recruit a temporary HR Associate who will support the day-to-day HR operations, help ensure compliance with relevant regulations, and contribute to maintaining a positive and efficient workplace environment.Essential FunctionsAssist in the hiring process by posting job openings, screening resumes, scheduling interviews,...