General Insurance Executive

2 weeks ago

Nairobi, Nairobi Area, Kenya UNIVERSAL MARKETING INSURANCE AGENCIES LTD Full time 1,200,000 - 2,400,000 per year


We're Hiring

Universal Marketing Insurance Agencies Ltd. is looking for a
General Insurance Executive
to join our growing team.

Company Description

Welcome to Universal Marketing Insurance Agencies Ltd., your trusted partner for comprehensive insurance solutions in Kenya. Our experienced professionals provide personalized service and tailored insurance products to meet our clients' unique needs. We offer a diverse portfolio including life, health, and property insurance, ensuring comprehensive protection at competitive rates. Our commitment to customer satisfaction, trust, integrity, and transparency sets us apart. Join us in safeguarding what matters most to you.

Role Description

This is a full-time on-site role located in Westlands, Nairobi County, Kenya. The Executive will manage client services and customer interactions, ensuring client satisfaction by addressing inquiries and resolving issues. Responsibilities include handling general insurance claims, guiding clients through the insurance process, and liaising with providers and finance teams. The role requires maintaining accurate records, assisting clients with policy changes, and providing exceptional service.

What We're Looking For:

Background in insurance — through education or experience

Certificate of Proficiency (COP) is an added advantage

Proactive, confident, and eloquent communicator

Strong sales acumen and a genuine commitment to client satisfaction

Uncompromising excellence in customer service

Other Qualifications

  • Client Services, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills
  • Business Development Skills
  • Excellent organizational and time management skills
  • Proficiency in using insurance management software or any other CRM system
  • Ability to work independently and as part of a team
  • Experience in the insurance industry is a plus


Key Responsibilities:

  • Handle general insurance client inquiries and onboarding
  • Liaise with underwriters and follow up on quotations, benefits, and claims
  • Support scheme administration and ensure accurate member data management
  • Educate clients on benefits and policy terms
  • Contribute to team sales targets and cross-sell across departments

This role requires someone who doesn't wait to be told what to do — you
take initiative
,
own your work
, and understand that in our world,
every client touchpoint matters
.

Think you're a great fit?

Send your CV and a brief cover letter to by 3rd
Oct 2025
.

Let's build something great together.

UMIA #WeAreHiring #MedicalInsurance #InsuranceJobs #CustomerServiceExcellence #SalesOpportunity #JoinOurTeam

  • Call Centre Nursing Executive

    7 days ago

    Nairobi, Nairobi Area, Kenya CIC Insurance Company Full time 900,000 - 1,200,000 per year

    PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical Emergency lines and ensure 24-hour coverage of the Call CentreHandle phone calls and visitors, as well as resolve customers' communication through electronic and physical channelsIssuance of both in and outpatient...

  • licenced financial advisors

    1 week ago

    Nairobi, Nairobi Area, Kenya CIC Insurance Company Full time 180,000 - 450,000 per year

    Company DescriptionCIC Insurance Group is a leading Cooperative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan, and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance, and Asset Management services. Renowned for its pioneering role and...

  • CEO – Regional Insurance Brokerage

    1 day ago

    Nairobi, Nairobi Area, Kenya Dorbe-Leit Consulting Limited Full time 900,000 - 1,200,000 per year

    Company DescriptionLocation:Nairobi, KenyaRegion:East Africa, based in KenyaReports to:Board of DirectorsType:Full-Time Executive RoleSector:Financial Services – Insurance BrokingPackage:Competitive with performance-based incentives tied to transformation KPIsSize:Annual turnover Kshs 1.2B. 40 staff.Position SummaryWe are seeking a bold, values-driven,...

  • Business Development Executive

    7 days ago

    Nairobi, Nairobi Area, Kenya Sonar Imaging Centre Full time 900,000 - 1,200,000 per year

    Sonar Imaging Centre is seeking a dynamic and results-driven Business Development Executive (Marketing) to join our Commercial team. In this role, you will identify new business opportunities, craft effective marketing strategies, and build strong partnerships that drive growth, strengthen our market presence, and boost revenue.Key ResponsibilitiesDrive...

  • Business Development Executive

    5 days ago

    Nairobi, Nairobi Area, Kenya Livia Health Full time 900,000 - 1,200,000 per year

    About UsLivia Health is a digital health company transforming how patients, providers, and insurers connect and achieve their goals. We make healthcare more accessible and affordable through telehealth, smart claims and benefit management, drug delivery, health facility systems and fraud-control systems.The RoleWe are looking for ambitious and self-driven...

  • No Corporate Grade: Lead Generator

    1 day ago

    Nairobi, Nairobi Area, Kenya Absa Group Full time 300,000 - 600,000 per year

    Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career...

  • Direct Sales- Bancassurance

    1 day ago

    Nairobi, Nairobi Area, Kenya OKUTTA'S CONSULT Full time 1,200,000 - 3,600,000 per year

    JOB DESCRIPTIONOur Client is looking for Direct Sales- Bancassurance who will be responsible for selling insurance products directly to bank clients, generating leads, closing sales, and providing after-sales service. Works closely with bank staff to identify customer needs, offer tailored insurance solutions, and ensure a seamless client...

  • Freelance Enterprise Sales Executive

    5 days ago

    Nairobi, Nairobi Area, Kenya Apptivate Africa Full time $30,000 - $50,000 per year

    Location:Kenya & UgandaType:Freelance / Commission-BasedAbout UsApptivate Africa is a leading provider ofdigital employee benefitsacross Kenya and Uganda. Through our innovative solutions —M-Kula meal vouchers(tax-compliant digital meal allowances) andM-Tuza gift vouchers(instant staff rewards) — we help companies engage, motivate, and retain their...

  • Sales Executive

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Master Tech Solutions Center Full time 600,000 - 1,200,000 per year

    Company DescriptionMaster Tech Solutions Center is a leading software company in Kenya, dedicated to transforming businesses through technology for over 13 years. We specialize in building modern websites, AI-powered e-commerce stores, and custom business automation solutions. Our services also extend to branding, cybersecurity, and digital marketing to help...

  • Sales Executive

    2 weeks ago

    Nairobi, Nairobi Area, Kenya M-Val Full time 900,000 - 1,200,000 per year

    Company DescriptionWe are a real estate consultancy firm that deals with; Valuation, property management, real estate agency, feasibility studies, market research among other solutions in real estate.Role DescriptionThis is a full-time on-site role for a Sales Executive, located in Nairobi County, Kenya. The Sales Executive will be responsible for...