Restaurant hostess

6 days ago

Nairobi, Nairobi Area, Kenya Emara Ole-Sereni Full time $30,000 - $40,000 per year

Company Description

Emara Ole-Sereni is a luxury and comfortable five-star hotel located in Nairobi, Kenya. The hotel offers serene views and warm hospitality, making it one of the best in the region. Positioned just off Mombasa road near Nairobi National Park, it enjoys proximity to JKIA (15km), Wilson Airport (6km), and the City Centre (10km). Emara Ole-Sereni excellently blends service quality, accommodation, and top-notch conference facilities.

Role Description

This is a full-time, on-site role for a Restaurant Hostess at Emara Ole-Sereni, located in Nairobi County, Kenya. The Restaurant Hostess will be responsible for greeting and welcoming guests, managing reservations, providing excellent customer service, and ensuring smooth seating arrangements. Daily tasks will include maintaining a pleasant dining environment, assisting with special requests, and coordinating with the restaurant staff to optimize guest satisfaction.

Qualifications

  • Strong Interpersonal Skills and Communication abilities
  • Experience with managing Reservations and Phone Etiquette
  • Excellent Customer Service skills
  • Proficiency in English; knowledge of additional languages is a plus
  • Prior experience in the hospitality or restaurant industry is advantageous
  • Ability to work flexibly, including weekends and holidays

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