Senior Housekeeping Supervisor

2 weeks ago

Nairobi, Nairobi Area, Kenya Pullman Hotels & Resorts Full time 1,200,000 - 2,400,000 per year

Company Description
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description
To ensure high standards of cleanliness, hygiene, and orderliness across all guest rooms, public areas, and back-of-house spaces. The Senior Supervisor oversees daily operations, supports the housekeeping team, enforces brand standards, and drives guest satisfaction.

Key Responsibilities:
Operational Supervision:

  • Supervise and coordinate the work of housekeeping attendants and team leaders.
  • Conduct daily room and public area inspections to ensure quality standards are met.
  • Ensure VIP rooms, long-stay guest preferences, and special requests are actioned and followed up.
  • Handle any guest complaints or requests related to housekeeping promptly and professionally.
  • Support linen and laundry operations in collaboration with relevant supervisors.

Team Management:

  • Assist in training, mentoring, and motivating housekeeping staff to maintain high performance and morale.
  • Participate in duty rosters, shift scheduling, and attendance management.
  • Monitor team grooming and hygiene in line with brand standards.

Health, Safety & Sustainability:

  • Ensure compliance with hygiene, safety, and sanitation standards (HACCP, fire safety, PPE usage, etc.).
  • Report and follow up on any maintenance or safety issues.
  • Support sustainability efforts (water-saving, energy usage, chemical safety).

Administrative Duties:

  • Maintain daily reports, inventory logs, and inspection records.
  • Monitor housekeeping supplies, equipment, and linen stock levels.
  • Participate in departmental meetings and briefings.

Qualifications

  • Diploma or Certificate in Housekeeping Operations or Hospitality Management.
  • Minimum 3–5 years of housekeeping experience in a hotel or resort, with at least 1–2 years in a supervisory role.
  • Experience with PMS systems (Opera, Fidelio) and housekeeping software preferred.
  • Good knowledge of cleaning chemicals, tools, and modern housekeeping practices.

Additional Information

Your team and working environment:

  • Tight-knit and team oriented.
  • Hard-working, engaging and inclusive.
  • Attention to detail and hygiene
  • Well organised and autonomous

  • Housekeeping trainee

    4 days ago

    Nairobi, Nairobi Area, Kenya Kempinski Hotels Full time 200,000 - 250,000 per year

    Housekeeping traineeApplication Deadline: 23 September 2025Department: Housekeeping & LaundryEmployment Type: InternshipLocation: Kenya - NairobiDescription Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold...

  • Housekeeping Supervisor

    6 days ago

    Nairobi, Nairobi Area, Kenya MGallery Hotel Collection Full time 400,000 - 1,200,000 per year

    Company DescriptionThe MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a...

  • Cleaning Supervisor

    1 week ago

    Nairobi, Nairobi Area, Kenya ADEL GROUP - KENYA Full time 13,000 - 18,000 per year

    We are seeking a reliable and experienced Cleaning Supervisor to manage and oversee housekeeping and cleaning operations. The ideal candidate will have a strong background in hospitality or facility management and the ability to lead a team effectively while maintaining high cleanliness standards.Position: Cleaning SupervisorQualification: Diploma in Hotel /...

  • Project Supervisor

    2 weeks ago

    Nairobi, Nairobi Area, Kenya digital divide data Full time 1,200,000 - 2,400,000 per year

    Company Description Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world's leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality. Job...

  • Senior Accountant

    6 days ago

    Nairobi, Nairobi Area, Kenya CFAO Full time 1,200,000 - 2,400,000 per year

    With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the...

  • Graduate Trainee

    6 days ago

    Nairobi, Nairobi Area, Kenya Fin Full time 1,200,000 - 2,400,000 per year

    Job Title:Graduate TraineeDepartment:Finance & Credit (with rotation across other departments as required)Reports to:Assigned Departmental Supervisor / Head of DepartmentJob PurposeThe Graduate Trainee program is designed to provide recent graduates with practical, hands-on experience in key business functions, particularly within the Finance and Credit...

  • Graduate Trainee

    6 days ago

    Nairobi, Nairobi Area, Kenya Fin Full time 300,000 - 450,000 per year

    Job Title: Graduate Trainee Department: Finance & Credit (with rotation across other departments as required) Reports to: Assigned Departmental Supervisor / Head of Department Job Purpose The Graduate Trainee program is designed to provide recent graduates with practical, hands-on experience in key business functions, particularly within the Finance...

  • Graduate Trainee

    6 days ago

    Nairobi, Nairobi Area, Kenya Fin Full time 300,000 - 450,000 per year

    Job Title: Graduate TraineeDepartment: Finance & Credit (with rotation across other departments as required)Reports to: Assigned Departmental Supervisor / Head of DepartmentJob PurposeThe Graduate Trainee program is designed to provide recent graduates with practical, hands-on experience in key business functions, particularly within the Finance and Credit...

  • Driver

    7 days ago

    Nairobi, Nairobi Area, Kenya Deloitte Full time 600,000 - 1,200,000 per year

    Company Description About Deloitte At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our...

  • Driver

    7 days ago

    Nairobi, Nairobi Area, Kenya Deloitte Full time $30,000 - $60,000 per year

    Company Description About Deloitte At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises...