Eligibility Representative- GHB

5 days ago

Nairobi, Nairobi Area, Kenya The Cigna Group Full time $104,000 - $130,878 per year

The Position
International Health, a division of Cigna Healthcare, is a leading provider of group healthcare plans for employees of large multinational organisations and their families. With our continuing global expansion Cigna has an excellent opportunity for an enthusiastic, highly motivated and driven individual to join our Eligibility Team.

This role will be reporting to the Eligibility Supervisor.

Main Duties/Responsibilities

  • Database Entry and/or Database Management experience essential.
  • Process requests from internal and external customers reviewing the request and taking the appropriate action, in a timely and accurate manner.
  • Internal and external clients depend on our accuracy and efficiency when processing client data, so you will be accountable for providing these high levels of service in accordance with the company standards and customer expectations.

Your Profile

  • Strong interpersonal skills with excellent written/verbal communication skills
  • Must possess excellent attention to detail, with a high level of accuracy
  • Must be able to review information and exercise judgement
  • Ability to organise, prioritise and manage workflow to meet individual and team production standards
  • Ability to work under own initiative
  • Customer focused with developed problem-solving abilities and a proactive approach to proposing/implementing process improvements
  • Good analytical skills
  • Ability to navigate systems and applications with ease
  • Regulatory awareness
  • Ability to work within a large team
  • Adaptable to change with a flexible approach to supporting team tasks
  • Proficient in Microsoft Word, Excel and Outlook – advanced Excel would be advantageous
  • Minimum of a diploma, bachelor's degree or higher qualification is required.
  • Experience from an insurance background preferred
  • Spanish Speaking/Reading/Writing would be advantageous

About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If
you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

  • Eligibility Representative- GHB

    5 days ago

    Nairobi, Nairobi Area, Kenya The Cigna Group Full time $104,000 - $130,878 per year

    The job profile for this position is Eligibility Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...

  • Eligibility Representative- GHB

    5 days ago

    Nairobi, Nairobi Area, Kenya Cigna Healthcare Full time 900,000 - 1,200,000 per year

    The Position:  International Health, a division of Cigna Healthcare, is a leading provider of group healthcare plans for employees of large multinational organisations and their families. With our continuing global expansion Cigna has an excellent opportunity for an enthusiastic, highly motivated and driven individual to join our Eligibility Team.This role...

  • Claims Representative

    5 days ago

    Nairobi, Nairobi Area, Kenya The Cigna Group Full time 900,000 - 1,200,000 per year

    The job profile for this position is Claims Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we...

  • Intake Care Representative

    5 days ago

    Nairobi, Nairobi Area, Kenya The Cigna Group Full time $40,000 - $60,000 per year

    The job profile for this position is Intake Care Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...

  • Territory Representative, Interventional

    2 days ago

    Nairobi, Nairobi Area, Kenya BD Full time $70,000 - $120,000 per year

    Job Description SummaryAn exciting opportunity for a Territory Representative to join our BD Interventional Business in East Africa.Job DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of...

  • Low Value Consultancy: Facilitate Change Management training for Staff Representatives

    5 days ago

    Nairobi, Nairobi Area, Kenya UNICEF Full time $104,000 - $130,878 per year

    UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.UNICEF is a...

  • KE-Program Processing Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Church World Service Full time $40,000 - $60,000 per year

    Position Title:Program Processing AssociateReports To:Program Processing SupervisorSupervises:N/ADivision:CWS AfricaDepartment:Program ImplementationTeam:NairobiJob Location:Nairobi, KenyaGrade Level:Grade 5, NationalThis position is contingent upon funding; shortlisting will happen on a rolling basis.IntroductionChurch World Service (CWS) is a...

  • Education Foundation Coordinator

    5 days ago

    Nairobi, Nairobi Area, Kenya Cleave global e services Full time $60,000 - $80,000 per year

    PROFILE INTRODUCTION Our client, K.I.C.E Foundation, is a mission-driven foundation committed to transforming lives through educational sponsorship, mentorship, and holistic support for bright but financially challenged students in Kikuyu Constituency. The foundation believes in the power of education as a gateway to opportunity and aims to empower youth...

  • Education Foundation Coordinator

    5 days ago

    Nairobi, Nairobi Area, Kenya Stratostaff East Africa Full time $40,000 - $60,000 per year

    PROFILE INTRODUCTION Our client, K.I.C.E Foundation, is a mission-driven foundation committed to transforming lives through educational sponsorship, mentorship, and holistic support for bright but financially challenged students in Kikuyu Constituency. The foundation believes in the power of education as a gateway to opportunity and aims to empower...

  • Tupande Financial Advisory Service Senior Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya One Acre Fund Full time $60,000 - $80,000 per year

    About One Acre FundFounded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On...