Functional Consultant BC-NAV-Updated

14 hours ago

Nairobi, Nairobi Area, Kenya Cybernaptics Kenya Full time $100,000 - $120,000 per year

Job Summary:

The Business Central Functional Consultant is responsible for analysing business requirements, designing functional solutions, and configuring Microsoft Dynamics 365 Business Central to meet client needs. The consultant serves as a key liaison between stakeholders and technical teams, ensuring smooth implementation, customization, and support of the ERP system. Additionally, the role requires preparing documentation, providing user training, and offering post-implementation support to ensure effective use of the system.

Key Responsibilities:

1. Requirement Gathering & Analysis

  • Collaborate with clients and internal teams to gather and document business requirements.
  • Conduct workshops and gap analyses to identify areas where Business Central can be leveraged for process improvements.

2. Solution Design & Documentation

  • Translate business requirements into functional specifications and design documents.
  • Prepare configuration and customization specifications.
  • Assist in defining system workflows, processes, and reporting requirements.

3. System Configuration & Implementation

  • Configure Business Central modules such as Finance, Sales, Purchase, Inventory, Jobs, warehousing and Manufacturing (as applicable).
  • Support data migration activities, including data mapping, validation, and testing.
  • Conduct system and user acceptance testing (UAT) with clients.

4. Training & Support

  • Deliver end-user training and create user manuals or training materials.
  • Provide go-live and post-go-live support.
  • Troubleshoot functional issues and liaise with developers for resolution of technical problems.

5. Project Coordination & Quality Assurance

  • Participate in project planning, status updates, and client meetings.
  • Ensure deliverables meet business requirements and project timelines.
  • Follow implementation methodology and ensure quality and compliance standards are met.

Required Skills and Competencies:

  • Strong knowledge of Microsoft Dynamics 365 Business Central (preferably both SaaS and On-prem).
  • Hands-on experience configuring core modules (e.g., General Ledger, Accounts Payable/Receivable, Fixed Assets, Inventory, Purchasing, Sales, Jobs).
  • Strong analytical, problem-solving, and documentation skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Familiarity with Power BI, Power Apps, and integrations (optional but preferred).

Qualifications & Experience:

  • Bachelor's degree in Information Technology, Accounting, Business Administration, or related field.
  • Minimum 2–4 years of hands-on experience in Dynamics NAV / Business Central implementations.
  • Microsoft Dynamics 365 certification (preferred but not mandatory).

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