Call Agent

Job Title:Call Center AgentDepartment:Customer Service / OperationsReports To:Customer Relation ManagerLocation:Nairobi.Job Purpose: To deliver exceptional customer service by handling inbound and outbound calls, responding to customer inquiries, resolving issue and promoting company products and services in a professional and efficient manner.Key...

Position: Telesales AgentReporting to: Telesales Team LeadLocation: Nairobi, KenyaRole type: Full TimeAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest...

Role Overview:We're looking formotivated, self-driven Sales Agentsto promote and sell our SaaS products remotely. You'll identify potential clients, pitch our solutions, and close deals — earning attractive commissions for every successful sale.Key Responsibilities:Generate and qualify leads through cold calls, emails, and social media outreach .Present...

Job titleReservation and Ticketing Agent- Nairobi, KenyaRef #226897LocationKenya - NairobiJob familyCorporate & CommercialClosing date: 22-Sep-2025We are currently recruiting Reservations and Ticketing Agent for Nairobi, Kenya. In this role you are expected to provide a full service-oriented professional reservations and ticketing service to all customers...

JobSummaryThe Quality Assurance (QA) Officer ensures high customer service standards and efficient operations across the Contact Centre and all customer interaction points. The role involves monitoring service quality, reviewing customer feedback, ensuring adherence to business processes, and supporting continuous staff training and coaching to enhance...

Contact Center Team Manager Application Deadline: 17 September 2025Department: EasyBuy Program ManagementEmployment Type: Permanent - Part TimeLocation: KenyaReporting To: Country Contact Center ManagerDescription Location: Nairobi, KenyaThe RoleThe Contact Center Team Manager will manage, coach and motivate customer service executives as they engage with...

Position:Account Manager (Non‑Bank B2B/B2C)Location: RemoteStatus: Full‑time (40 hours/week)Schedule & Availability: Monday–Friday, 9:00 AM–7:00 PM U.S. hours with core coverage forCST & MST time zones; reachable during U.S. working hours (approx. 9:30 AM–7:00 PM ESToverlap).Weekends & U.S. Holidays OFFThis is a senior, hands‑on role combining...

Position:Account Manager (Non‑Bank B2B/B2C) Location: Remote Status: Full‑time (40 hours/week) Schedule & Availability: Monday–Friday, 9:00 AM–7:00 PM U.S. hours with core coverage for CST & MST time zones; reachable during U.S. working hours (approx. 9:30 AM–7:00 PM EST overlap).Weekends & U.S. Holidays OFF This is a senior, hands‑on...

About us:Scope Markets Kenya, part of Rostro Group, is a fast-growing financial services provider, offering online trading and offshore investing solutions to clients across the country. Regulated by the Capital Markets Authority (CMA) of Kenya, we are dedicated to delivering top-quality trading infrastructure designed for everyone from beginners to seasoned...

Background BRAC is an award-winning international non-governmental development organisation, with the vision of a world free from all forms of exploitation and discrimination, where everyone has the opportunity to realise their potential. BRAC is a leader in developing and implementing cost-effective, evidence-based programs to assist poor and disadvantaged...