Invoice Clerk

Job Function

Ensure accurate and timely invoicing of client / customers in alignment with predefined work objectives as per agreed standard operating procedures.

Key Performance Areas:

• Support core processes and activities providing efficient and quality clerical services and accurate data input.
• Work collaboratively with relevant departments to ensure customer needs are met.
• Manage and control client contractual pricing clauses.
• Accurately compile information and support documents to produce invoices in a timely manner.
• Create and release invoices into our Information system (SAP) following company procedures.
• Assist in preparing and managing all types of documentation as required.
• Continuously liaise with the telesales team on stock out or short expiries to ensure efficient customer service.
• Inform the telesales team about the account status of the customer.
• Understand and apply the daily bonus structure for customers.
• Utilize the FEFO (First Expiry First Out) system to ensure efficient invoicing of stocks.
• Assist the telesales team in retrieving invoices that require amendments.
• Maintain accurate customer information in the database according to company procedures.
• Support telesales by answering simple customer queries over the phone.
• Participate in interim and annual stock take.
• Perform any other duties that may be assigned to you from time to time.

Qualifications Required:

• Minimum Form -4 (KCSE certificate).

Experience and Skills Required:

• Basic computer skills.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.