Technical Implementation Consultant

13 hours ago

Nairobi, Nairobi Area, Kenya Vyntra Global Full time 1,200,000 - 2,400,000 per year

Want to help banks fight financial crime with AI?

At Vyntra, we build solutions that give financial institutions full visibility of every transaction while protecting them against fraud and money laundering. Our Professional Services team plays a key role in bringing our technology to life for customers. As a Technical Implementation Consultant you'll work directly with banks and financial institutions, guiding them through the implementation of our transaction intelligence platform, solving complex challenges, and helping them get the most from our solutions.

This is a hands-on, customer-facing role where no two projects look the same — one day you might be deploying a new solution, the next solving a critical issue or advising clients on best practices. If you're proactive, resourceful, and confident in front of customers, you'll thrive here.

(please note, the formal job title is Professional Services Consultant)

In this role at Vyntra, you will:

  • Deliver full end-to-end technical implementation projects of our innovative software solutions, ensuring they meet or exceed customer expectations.
  • Maintain advanced technical capability to implement and operate Vyntra solutions at a high level of competency.
  • Design and deploy solutions to the required standard of quality.
  • Understand customer requirements and advise on best use of Vyntra's solutions.
  • Educate and empower customers to maximize adoption of the solution.
  • Provide service and support at levels 1/2/3 as needed.
  • Collaborate closely with Project Managers, Business Analysts, Presales, Sales, and R&D teams.
  • Participate in pre-sales activities, including RFP responses and proof-of-concept exercises.

What we're looking for:

  • Strong IT/software implementation skills with hands-on experience.
  • Expertise in Linux and scripting languages such as Python, PySpark, and Bash.
  • Database experience is a plus such as SQL and scripting to extract or manipulate data (administration not required); familiarity with ElasticSearch, Oracle, MSSQL, MariaDB is a plus.
  • Strong problem-solving skills and ability to manage dynamic, customer-specific projects.
  • Excellent communication skills; able to explain technical concepts to non-technical audiences.
  • Customer-facing or consulting experience (minimum 2 years) and experience handling complex or ad hoc challenges.
  • Finance, banking, or related background is advantageous.
  • Fluent English; other languages a plus.

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