Sales and customer care

1 week ago

Kisumu, Kisumu, Kenya 604f2c8d-5f8f-4299-ad87-9ec62c287af3 Full time 600,000 - 800,000 per year

Company Description

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Role Description

This is a full-time, on-site role located in Kisumu for a Sales and Customer Care position. The responsibilities include interacting with customers to address inquiries, providing excellent customer service, assisting with sales, and managing customer accounts. The role also involves training customers, facilitating effective communication, and ensuring customer satisfaction while achieving sales targets.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Sales and Sales Management
  • Ability to conduct customer Training sessions when necessary
  • Proven problem-solving and organizational skills
  • Strong interpersonal and relationship-building abilities
  • Experience in energy or related industries is a plus
  • Bachelor's degree in business, marketing, or related fields is preferred but not mandatory

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