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Influx provides on-demand customer support for leading brands and technology companies, operating 24/7, every day of the year, including public holidays. Our global team of agents and managers works together to deliver exceptional customer experiences and help our clients achieve their business objectives. We're looking for a detail-oriented, proactive, and...

🟠 About Influx Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year, including holidays. Our global team of agents and managers works across time zones to deliver exceptional customer experiences for world-class clients. 👉 Learn more about us We are growing rapidly and are currently sourcing qualified...

Job description Role Overview: The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting...

Key Job ResponsibilitiesDeliver prompt, empathetic, and effective support across phone, chat, and other member-facing channelsDiagnose and resolve technical issues with connected equipment, escalating complex cases with clear documentationUse AI-assisted tools to speed resolution and improve first-contact resolution, while still applying independent...

We are looking for a Mobility Quality Analyst to monitor, evaluate, and continuously improve the quality of customer interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly shapes the service experience for thousands of customers across Kenya."This role is for someone who is analytical but also...

Only apply if all 4 of these are true for you: • You do 99% of your coding work with AI agents. • You have built and maintained scrapers and you are very comfortable with the security issues that come with them. • You are used to making software with complicated changing EXTERNAL dependencies. • You can run an entire project on your own as the only...

We are looking for a Tier 1 IT Helpdesk / MSP Support Agent to provide excellent customer service and frontline technical support in a fast-paced IT environment. The ideal candidate will troubleshoot hardware, software, network, and High-Speed Internet Access (HSIA) issues, ensuring timely resolution, accurate documentation, and compliance with service level...

Customer Success Manager (France) We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both onli Details LocationParis Level Medior Team Global Hubs What drives us We turn every customer interaction into an...

• Entry Level Contact Centre Officer Prime Bank Africa • Nairobi Overview • Posted 14 hours ago • Experience: Min. 1 Year • Min. Education level: Bachelor's Degree • Specialism: Banking / Business Administration / Call Center / Customer Relations / Journalism & Communication / Quality Management / Sales or Marketing • Deadline: Thursday,...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

DescriptionSenior Customer Service Lead & Trainer (Team Leadership, QA & Training) – Remote | ESTPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST)About the RoleWe’re hiring a Senior Customer Service Lead & Trainer to lead, coach, and scale a remote customer service team supporting U.S.-based customers.This is not just a...

Job Title: Collections Officer, Vehicle Asset FinanceContract: 1 Year Location:  NairobiAvailability: ImmediatelyProfile Introduction           Our client, a top-tier commercial bank and one of Africa’s largest financial institutions, operates as a universal bank offering personal, business, corporate, and investment banking services. The bank is...

Customer Relations Junior Talent Pool Call-OutAre you a dynamic and problem solving individual with a passion for building strong customer relationships? Join our Customer Relations Talent Pool! We are excited to invite juniors to be a part of our readily available talent pool for employers in different industries.BackgroundCareer Bridge is excited to launch...