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About UnifiBoldly different. Fiercely human. Proudly African. Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels.  We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products...

Why This Role ExistsWe don’t need a typical administrative assistant. We need someone who ensures the Co-Founder’s day runs smoothly, operations stay on track, and nothing falls through the cracks. This role sits at the center of leadership support, operational efficiency, and stakeholder communication—directly impacting decision-making, team...

Position Overview​The job holder will be responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The Quality Co-ordinator will monitor inbound, outbound call and social Media responses to assess associates demeanor, technical accuracy, customer service performance, and...