cx analyst
8 cx analyst job listings in Kenya. Find daily updated positions from leading job boards.
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Senior Lifecycle Manager
22 hours ago
Tatu City, Kiambu County, Kenya Tatu City Full-timeDescriptionRendeavour is seeking a visionary Senior Lifecycle Manager - a strategic and hands-on professional to lead how we engage, activate, and grow customer value over time. The Senior Lifecycle Manager will design and deliver high-impact, datadriven journeys that increase customer lifetime value (CLV), reduce churn, and power our next wave of...
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Workforce Management Scheduler
22 hours ago
Tatu City, Kiambu County, Kenya Tatu City Full-timeDescriptionThe Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and dates, take actions to ensure proper coverage for call center departments, and...
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Global Head of Portfolio Performance
22 hours ago
Nairobi, Kenya Burn Manufacturing Full-timeAbout the roleThe Global Head of Portfolio Performance is accountable for the end-to-end management of the portfolio lifecycle across all electric markets. This role ensures that credit is issued responsibly, monitored effectively, and recovered efficiently — safeguarding both portfolio quality and investor confidence. It blends strategic credit...
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Global Head of Portfolio Performance
2 weeks ago
Nairobi, Kenya Burn Full-timeThe Global Head of Portfolio Performance is accountable for the end-to-end management of the portfolio lifecycle across all electric markets. This role ensures that credit is issued responsibly, monitored effectively, and recovered efficiently — safeguarding both portfolio quality and investor confidence. It blends strategic credit ownership, analytical...
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AI Quality Assurance Analyst Customer Experience
3 weeks ago
Kenya Mogo Kenya Full-timeAbout MOGO Auto LimitedMOGO Auto Limited is part of Eleving Group, a global fintech company operating in 16 countries across three continents. We are a trusted financial partner committed to expanding access to asset financing in Kenya and supporting upward social mobility.We offer a wide range of products, including car, motorcycle, tuk-tuk, and electric...