quality analyst

Company DescriptionApex Collections Africa Limited provides professional receivable management solutions for both financial and commercial markets and focus on maximizing clients’ cash flow management and credit control aspects.Job DescriptionKey Responsibilities Quality Assurance and Monitoring • Monitor and evaluate inbound and outbound calls, emails,...

Position Overview​The job holder will be responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The Quality Co-ordinator will monitor inbound, outbound call and social Media responses to assess associates demeanor, technical accuracy, customer service performance, and...

Job OverviewWe are seeking a detail-oriented and proactive Quality Analyst to support quality assurance operations in a high-volume noodles production plant. The ideal candidate will ensure compliance with food safety standards, conduct regular quality checks throughout the production process, and help maintain the overall integrity of the product from raw...

Design and execute comprehensive manual and automated test strategies, including functional, regression, integration, and system testing to ensure software quality and reliability.Translate business and technical requirements into detailed test cases, scenarios, and test plans, working closely with Business Analysts, Developers, and Project Teams.Execute...

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing,...

PROFILE INTRODUCTION:       Our client, a tier-1 banking institution, is seeking highly skilled Senior Quality Assurance Analyst(s) to enhance the quality of its software development processes and ensure the delivery of high-performing and secure banking solutions. This role is ideal for a detail-oriented professional with a strong background in...

We are seeking a detail-oriented, analytical, and quality-focused Quality Assurance Analyst to evaluate processes, products, and services to ensure they meet established quality standards and business requirements. The ideal candidate will have strong analytical and problem-solving skills, excellent attention to detail, and the ability to identify issues,...

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Maintenance Analyst to support operations on the island of Diego Garcia.JOB RESPONSIBILITIESThe Maintenance Analyst is responsible for analyzing, evaluating, and optimizing maintenance...

Africa Analyst Company: Pharo Management is a leading global macro hedge fund with a focus on Emerging Markets. Founded in 2000, the firm currently manages approximately $8 billion in assets across four funds. Pharo trades foreign exchange, sovereign and corporate credit, local market interest rates, commodities, and their derivatives.  Our investment...

DATA ANALYST — GOOGLE CLOUD ECOSYSTEM DO YOU SEE THE STORY BEHIND THE NUMBERS? Jiwambe is growing fast — and so is the amount of data we generate. Company Description: Jiwambe is an asset-financing and fleet management platform driving Africa’s green transition through electric mobility solutions. The company deploys electric motorcycles to gig...

DescriptionWe’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful change in both the agent and customer experience. You’ll work closely with stakeholders to understand...

Job DescriptionReporting to: Data Analytics Manager Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the...

DescriptionThe Financial Analyst will play a crucial role in supporting Tatu City’s financial operations. Reporting to our Head of Strategy and Business Analysis, the ideal candidate will analyze business opportunities, develop financial models, create management presentations, and support deal execution while handling multiple projects in a fast-paced...

Job Title:         Claims Analyst        Location:        Nairobi  Profile Introduction            Our client, a leading financial and health insurance company seeks to bring on board an Claims Analyst. The role will be responsible for processing medical claimswith a focus on accuracy, cost containment, risk management and...

DescriptionThe Business Research Analyst collaborates closely with the Sales Coordinator and Real Estate Advisors, driving macro-level research at both the regional and country level. The role focuses on identifying high-growth industry sectors and pinpointing high-potential companies through structured market research and commercial intelligence. By...

PROFILE INTRODUCTION At Altima, we pride ourselves in our unique capability of translating lofty organizational ideas to bottom line results. Our focus is on the delivery of end-to-end business transformation engagements that range from developing transformational strategies to leadership solutions that ensure sustained organizational results. As part of...

DescriptionAt CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we’re a global community founded on strong relationships and...

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small...

Job Title : Business AnalystWork Location : Nairobi, Kenya1. Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.2. Design and Develop highly scalable Zoho Implementations with necessary API integrations, HTML, CSS, Deluge3 . Deep understanding of various API...

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...