software helpdesk

Careers Delhi NCR Build the backbone of modern managed IT. We're hiring IT Support Engineers across two levels to support our growing roster of managed services clients. Hybrid roles based in Noida with field work across Delhi NCR. L1 / L2Open Position IT Support Engineer Hands-on IT Support Engineer to deliver end-user technical support across Windows...

JOB TITLE: IT & ZOHO SYSTEMS ADMINISTRATOR About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent, skilled, and experienced IT &...

Explore Careers Network and Computer Systems Administrator O*NET-SOC: 15-1244.00 Technology Installs, configures, and maintains an organization's local area network, wide area network, internet, and intranet systems, ensuring network availability, security, and performance. See your fit Take the quiz to see how you match Take the Quiz $97K Median...

IT Support Agent (m/w/d) - Nativ: German Speaker Wir suchen keine Ticket-Schubser. Wir suchen Problemlöser. Stell dir vor: Du arbeitest mitten in Nairobi Westlands – dort, wo ein neues internationales IT-Support-Team entsteht. Du bist nicht einfach derjenige, der Tickets bearbeitet. Du bist Problemlöser, Technikversteher,...

DescriptionIT Infrastructure & Network ManagementManage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN)Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sitesPerform routine system backups, monitor server performance, and manage...

We’re looking for freelance IT Support technicians to troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth IT operations, including managing user accounts and IT inventory. Responsibilities:User Support, Troubleshooting and Problem SolvingDiagnose and resolve hardware and software...

Job Title: Head of ICTLocation: Nairobi, KenyaJob SummaryThe Head of ICT will lead the organization’s Information & Communication Technology function, ensuring secure, reliable, and efficient IT systems that support business operations and strategic growth. The role oversees ICT infrastructure, information security, digital transformation initiatives,...

Key Responsibilities: Incident Call Handling: As the primary point of contact, answer incoming calls, emails, and other communications regarding operational issues or potential disruptions related to the electric motorbike fleet.Accurate Ticket Creation: Log all reported incidents into the ticketing system precisely, ensuring all essential details are...

Job Title: Head of ICT Location: Nairobi, Kenya Job Summary The Head of ICT will lead the organization’s Information & Communication Technology function, ensuring secure, reliable, and efficient IT systems that support business operations and strategic growth. The role oversees ICT infrastructure, information security, digital transformation initiatives,...

Are you passionate about helping customers while solving technical problems? Do you enjoy troubleshooting issues using clear step-by-step processes? If you have strong customer service skills and are comfortable navigating technology, we’d love to hear from you! Influx is a profitable and growing startup that provides on-demand, 24/7 customer support for...

**Company Description** Safari Group of Companies is a leading retail group operating across eight countries in Africa and the Middle East, including Kenya, Rwanda, Uganda, Mozambique, Congo, Zambia, Swaziland, and Dubai. With more than 40 stores, including multiple Duty Free outlets and a team of over 500 employees, the group is a trusted name in travel...

IT Infrastructure & Network Management Manage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN) Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sites Perform routine system backups, monitor server performance, and manage data...

Position Title: Senior Learning and Development Specialist Reports To: Learning and Development Manager Department: Administration and Operations Team: Regional Job Location: Nairobi, Kenya Grade Level: 7, National IntroductionChurch World Service (CWS) is a not-for-profit, faith-based organization transforming...

Summary An Online Customer Support Representative is responsible for assisting customers via digital channels such as live chat, email, and social media. They handle inquiries, troubleshoot issues, process orders, and provide product or service information to ensure customer satisfaction. This role requires excellent communication skills,...

About the role Own BURN's enterprise technology end to end — the internal systems, infrastructure, security, and delivery capability the company runs on across all markets — with full authority to build, buy, or outsource, and accountability for delivering to SLA. Run infrastructure and the security baseline as a service to the product...

Skill Set: Helpdesk Support Technician Level 1 Roll Type: FTE Language: English & Swahili Contract: B2B/Freelance Days per week: 5 days per week Location: Nairobi, Kenya Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity...