software helpdesk

Unifi is a fast-growing finance and technology company operating in Zambia, Uganda, Kenya and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. ResponsibilitiesHelpdesk...

DescriptionIT Infrastructure & Network ManagementManage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN)Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sitesPerform routine system backups, monitor server performance, and manage...

We’re looking for freelance IT Support technicians to troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth IT operations, including managing user accounts and IT inventory. Responsibilities:User Support, Troubleshooting and Problem SolvingDiagnose and resolve hardware and software...

**Company Description** SafariDesk is a helpdesk platform designed to provide a streamlined, hassle-free ticketing system for a wide range of organizations. It serves businesses, IT firms, schools, nonprofits, and other teams that need efficient support and issue-tracking tools. We’re looking for a UI/UX Design Intern to join our team and help us take our...

Key Responsibilities: Incident Call Handling: As the primary point of contact, answer incoming calls, emails, and other communications regarding operational issues or potential disruptions related to the electric motorbike fleet.Accurate Ticket Creation: Log all reported incidents into the ticketing system precisely, ensuring all essential details are...

JOB TITLE: IT & ZOHO SYSTEMS ADMINISTRATORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced IT & Zoho Systems...

Job Title: Head of ICTLocation: Nairobi, KenyaJob SummaryThe Head of ICT will lead the organization’s Information & Communication Technology function, ensuring secure, reliable, and efficient IT systems that support business operations and strategic growth. The role oversees ICT infrastructure, information security, digital transformation initiatives,...

**Who We Are Is What We Do.** Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and...

About UsWe believe every child deserves the chance to reach their full potential — and that strong foundations in literacy and numeracy are where this begins.EIDU partners with governments to strengthen public education systems at scale. Our technology-enabled platform integrates proven educational interventions and supports learners, teachers, education...

Role Overview In this position, you will lead the Information Technology department, overseeing enterprise software systems, network reliability, cybersecurity protocols, and tech infrastructure. You will work closely with executive leadership to evaluate emerging technologies, lead digital transformation initiatives, manage IT capital budgets, and...

Role Overview In this position, you will lead the Information Technology department, overseeing enterprise software systems, network reliability, cybersecurity protocols, and tech infrastructure. You will work closely with executive leadership to evaluate emerging technologies, lead digital transformation initiatives, manage IT capital budgets, and build a...

**Application Deadline:** 31 August 2026 **Department:** IT **Location:** Nairobi **Description** As the Senior Associate - IT Support & Administration, you're a senior individual contributor and hands-on support specialist responsible for running a dependable service desk and completing the day-to-day IT administration that keeps...

Careers Delhi NCR Build the backbone of modern managed IT. We're hiring IT Support Engineers across two levels to support our growing roster of managed services clients. Hybrid roles based in Noida with field work across Delhi NCR. L1 / L2Open Position IT Support Engineer Hands-on IT Support Engineer to deliver end-user technical support across Windows...

IT Support Agent (m/w/d) - Nativ: German Speaker Wir suchen keine Ticket-Schubser. Wir suchen Problemlöser. Stell dir vor: Du arbeitest mitten in Nairobi Westlands – dort, wo ein neues internationales IT-Support-Team entsteht. Du bist nicht einfach derjenige, der Tickets bearbeitet. Du bist Problemlöser, Technikversteher,...

IT Infrastructure & Network Management Manage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN) Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sites Perform routine system backups, monitor server performance, and manage data...