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DescriptionSenior Customer Service Lead & TrainerPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST) Location: Remote (LATAM, Philippines, Pakistan, South Africa Preferred)About the RoleWe are seeking a highly experienced Senior Customer Service Lead & Trainer to lead, coach, and support a remote customer service team serving U.S.-based...

About Us EGATE Networks is a Canadian managed network and security provider. We give mid-market companies across Canada and the territories the engineering depth of an enterprise IT team — senior engineers who design, deploy and run the network end-to-end, and own every problem. Our team is small, and every role in it is accountable to the customer in...

About Our Client: Our Client is a specialist Sage Intacct partner focused exclusively on mid-size construction and real estate businesses across Australia and New Zealand. They help finance teams replace entry-level accounting tools with purpose-built financial management - delivering faster closes, better project visibility, and the reporting that...

As Desktop and Site Support Engineer (Systems & Network Engineer), you will keep our sites connected and help bring new clients live. Working with our network and systems specialists, you will design, change and support the infrastructure our contact centres run on, and make sure every critical system is well documented and understood by the team.Key...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

We're looking for a Telecom Administrator to join our support team and play a key role in delivering exceptional service to customers while ensuring communication systems run smoothly.Key ResponsibilitiesHandle inbound customer calls and accurately create or update support tickets.Monitor emails and ticket queues for new incidents, updates, and...

WE'RE HIRINGTIER 3 IT SUPPORT & NOC ENGINEERWe are looking for a Tier 3 IT Support & NOC Engineer with advanced experience in Network Operations, troubleshooting, infrastructure monitoring, and critical incident resolution, capable of serving as an escalation point for Tier 1 and Tier 2 support teams.Key Technical Skills✓ Networking: TCP/IP, VLANs, QoS,...

DescriptionWe are looking for an IT Support Specialist to join our team in Tatu City to support our Call Center operations. In this role, you will be the first point of contact for technical assistance and play a key role in maintaining the smooth and efficient running of the call center’s IT infrastructure.As an IT Support Specialist, you will provide...

Job Description- Our client, a Cold Calling Appointment Setting Agency, is looking for highly motivated, resilient, and articulate Appointment Setters to join our remote appointment setting team. In this role, you will be the tip of the spear for our outbound campaigns. You will be making high-volume cold calls to business owners in the United States with...

We are looking for a highly skilled Tier 3 IT Support & NOC Engineer with strong experience in networking, infrastructure, monitoring, and advanced troubleshooting to resolve complex technical incidents and serve as a key escalation point for Tier 1 and Tier 2 support teams.This role combines Network Operations, IT Support, Systems Administration, and...