Jobs: call agent

Type: Full-time contractor (hours negotiable) Location: Remote, Africa time-zone required (preference for Kenya, South Africa, Nigeria, Rwanda, or Ethiopia) OpenFn is an open-source digital public good and a key building block for next generation digital public infrastructure. Government digital transformation teams use it to safely connect web apps, AI...

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing,...

HF Group is an integrated financial solutions provider that is registered as a non–operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK). HFDI, is the property development and investment subsidiary of HF Group. Over the years, HFDI has been involved in the development of landmark estates including...

Job Summary To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at the point of purchase for SSOs and agents Job ResponsibilitiesSSO & Agent Recruitment &Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile...

Relevant Experience and Qualifications At least a diploma in Office Administration or a related field.Minimum of 3 years' experience in a similar positionTravel function related experienceAt least 1 year of working experience in a similar role Proficient in MS Office applicationsExcellent customer service skillsExcellent interpersonal/communication...

SummaryThe incumbent serves as an Air Conditioning Equipment Mechanic. The mission includes continuous operations of a hospital - clinics - extended care units - nursing home care units - kitchens - canteen service - and administrative areas. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR for this...

Sonata Software OverviewIn today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven...

HF Group is an integrated financial solutions provider that is registered as a non–operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK). HFDI, is the property development and investment subsidiary of HF Group. Over the years, HFDI has been involved in the development of landmark estates including...

Facilities AssistantDepartmentFacilities & OperationsLocationAga Khan University, NairobiIntroduction Founded in 1983 as Pakistan's first private university and fully chartered in Kenya in 2021, The Aga Khan University (AKU) is a private, autonomous, and self-governing international university, with 13 teaching sites in 6 countries over three...

Technician AssistantDepartmentCentre for Innovation in Medical EducationEntityAga Khan UniversityLocationNairobiIntroductionFounded in 1983 as Pakistan's first private University, and fully Chartered in Kenya since 2001, Aga Khan University (AKU) is a private, autonomous and self-governing international university, with 13 teaching sites in 6 countries over...

Job Summary<\/b><\/p>To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at the point of purchase for SSOs and agents<\/p>Job Responsibilities<\/b><\/p>SSO & Agent Recruitment &Mapping<\/b> - Effectively manage the...

Job Summary<\/b><\/p>To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at the point of purchase for SSOs and agents<\/p>Job Responsibilities<\/b><\/p>SSO & Agent Recruitment &Mapping<\/b> - Effectively manage the...

DescriptionJob Title: Senior Customer Service Lead & TrainerPosition Type: Full-Time, RemoteWorking Hours: U.S. business hours (EST)About the roleWe are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers. This role focuses on team leadership, training, performance...

Position: Telesales Agent Reporting to: Telesales Team Lead Location: Nairobi, Kenya Role type: Full Time About SunCulture: Founded in 2012, SunCulture’s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the...

Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers. This role focuses on team leadership, training, performance management, and...

DescriptionRendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. As a cornerstone of our BPO launch strategy, the Trainer will play a pivotal role in...

DescriptionJob Title: Senior Customer Service Lead & TrainerPosition Type: Full-Time, RemoteWorking Hours: U.S. business hours (EST)About the roleWe are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers. This role focuses on team leadership, training, performance...

DescriptionWe’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful change in both the agent and customer experience. You’ll work closely with stakeholders to understand...

We are looking for a detail-oriented Claims Representative to join our claims team. You will be responsible for verifying information and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments.To be successful as a claim’s processor, you should...

DescriptionThe Call Centre Agent will serve as the first point of contact for property owners regarding service charge queries, payments, and related matters. The role involves handling inbound and outbound calls, providing accurate information, resolving customer issues, escalating complex cases, and ensuring a high level of client satisfaction.Key...