Spa Therapist

3 weeks ago

Nairobi, Kenya Accor Hotels Full time

JOB SUMMARY

QualificationsDiploma or certification in Ayurvedic therapy or a related field.Additional certifications in spa therapies (massage, facials, etc.) are a plus.Minimum of 2-3 years of experience as a Spa Therapist, with a focus on Ayurvedic treatments.Experience working in a luxury spa or hotel environment is preferred.In-depth knowledge of Ayurvedic principles, treatments, and products.Strong communication and interpersonal skills, with the ability to build rapport with clients.Ability to perform a variety of spa treatments with precision and care.Sales and customer service skills to promote spa products and services.A passion for holistic wellness and a commitment to delivering high-quality service.Professional appearance and demeanor.Ability to work flexible hours, including weekends and holidays.Proficiency in English; knowledge of other languages is an advantage.

RESPONSIBILITIES

Conduct initial consultations with clients to determine their individual needs and recommend suitable Ayurvedic treatments.Assess clients' dosha (body type) and discuss any health concerns or preferences.Provide a range of Ayurvedic treatments, including Abhyanga (massage), Shirodhara, Swedana (herbal steam therapy), and other specialized therapies.Ensure treatments are performed to the highest standards, with attention to detail and client comfort.Offer additional spa services such as facials, body scrubs, and wraps, incorporating Ayurvedic principles and products where applicable.Maintain knowledge of all spa services, products, and current promotions.Ensure clients are comfortable and satisfied throughout their experience, addressing any concerns or special requests.Provide clients with post-treatment advice, including lifestyle and dietary recommendations according to Ayurvedic principles.Maintain a clean, sanitary, and organized workspace, following all hygiene and safety protocols.Ensure proper storage and handling of Ayurvedic oils, herbs, and other materials.Work collaboratively with other spa therapists and team members to provide a seamless client experience.Participate in team meetings, training sessions, and continuous education to stay updated on new treatments and techniques.Recommend and promote Ayurvedic products and other spa retail items to clients.Achieve sales targets and contribute to the overall revenue of the spa.Maintain accurate records of treatments provided, client preferences, and feedback.Report any equipment issues or supply shortages to the Spa Manager.

REQUIRED SKILLS

Patient care, Physiotherapy, Communication

REQUIRED EDUCATION

Diploma, Associate's degree

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