Investigation Behaviour Manager
1 month ago
ABOUT THE COMPANY
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation.
JOB SUMMARY
SUPERVISION & REPORTING LINES:The Case Management Manager (Investigation Behaviour Manager) will be under the supervision and accountable to the ethics and behaviour lead.GENERAL OBJECTIVES OF THE POSITIONShe/he will be the responsible to undertake and or lead internal administrative investigations / case management on abuse conducted by the mission,She/he will be in charge of mentoring and coaching others during the different phases of the investigations according to the ocba Case Management guideline,She/he will be in charge of ensuring a proper documentation management, following the principles of confidentiality and data protection CANDIDATE PROFILEAcademic Background: Bachelor level degree or equivalent thinking level in a field relevant to this profile (e.g. law, social or organizational sciences, gender, discrimination, whistleblowing, etc.)Fluency in English and French. Spanish desirable. Other languages are an assetProven track record in leading and conducting workplace administrative investigations in the Humanitarian sectorStrong analytical and advisory skills and the ability to translate complex analysis into concise, clear, and actionable conclusions and recommendationsExperience advising on risks and risk mitigation regarding investigations into allegations of abuseAbility to develop case strategies, conduct investigative interviews and deliver investigation reports of high quality and within short deadlinesExcellent listening and organizational skills.Excellent verbal communication skills, including the ability to deliver trainingsGood team-player, flexible, ability to work independently, ability to manage conflictAbility to handle highly sensitive situations and confidential information diplomatically and discreetly
RESPONSIBILITIES
MAIN FUNCTIONS AND RESPONSIBILITYManagement of Investigations/Case Management:Ensure that all reported complaints are recorded, addressed and handled and that severe allegations (eg. SEAH, affecting minors/beneficiaries etc.) are immediately reported to the Behaviour Unit lead and behaviour committee for the fieldEnsures technical advice and support for his/her area of activity to all actors involved in case managementEnsure the application of any temporary and or risk mitigating measures and refer the complainant/person affected to the proper channel to receive psychosocial and medical supportLead the first triage based on MSF Typology of abuse and response to the complainantsUndertake the risk analysis related to the case/any case management strategiesLead investigations into allegations of abuseSupervise and undertake investigations with the project teams (interviews, information collection, assessment of evidence, establish the qualification and present the case to the DMA with necessary recommendations)Update regularly investigation plans and logbooksManage all Information about cases: archive all documentation/evidences, prepare minutes, coordinate interviews and meetings with the behaviour comite, draft the final report etc..Reporting and Information managementIn charge of guaranteeing the quality and respect of the procedures and standards of case management, specific focus on confidentiality and data protection.Provide data statistics on case management and training sessions undertaken and propose possible next steps on improving reporting mechanisms and or case management processes for the missionBuilding Case Management Capacity in the fieldBuild capacity in the mission to conduct investigations in line with the case management procedures and principles in OCBATrain and supervise staff performing administrative investigations of abuse.Implement a dissemination strategy for the policies & protocols produced/updated by the ethics and behaviour Unit.
REQUIRED SKILLS
Project management, Reporting, Policy drafting and development, Leadership skills, Ability to coordinate, Problem solving
REQUIRED EDUCATION
Bachelor's degree
-
Principal Investigator at
2 weeks ago
Nairobi, Nairobi Area, Kenya Save the Elephants Full timeSave the Elephants works to secure a future for elephants in Africa. Specializing in elephant research, STE provides scientific insights into elephant behaviour, intelligence, and long-distance movements and applies them to the challenges of elephant survival.The Role:As the Principal Investigator for the Elephant Collective Behaviour Project, you will...
-
Principal Investigator at Save the Elephants
2 weeks ago
Nairobi, Kenya Save the Elephants Full timeSave the Elephants works to secure a future for elephants in Africa. Specializing in elephant research, STE provides scientific insights into elephant behaviour, intelligence, and long-distance movements and applies them to the challenges of elephant survival. The Role: As the Principal Investigator for the Elephant Collective Behaviour Project, you will...
-
Investigator at
4 weeks ago
Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full timeThe International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.SummaryAs an Investigator, you support IRC Country Programs in Somalia, Kenya, Sudan, Uganda, and South Sudan. Your main responsibility is to conduct investigations into violations of the IRC Way, including the misuse of grant funds. You are...
-
Head of Behavioural
2 weeks ago
Nairobi, Nairobi Area, Kenya icipe - African Insect Science for Food and Health Full timeHeadquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. The Centre's mission is to use insect science for sustainable development, to ensure food security and improve the overall health of communities in Africa by addressing the interlinked problems of poverty, poor health, low...
-
Manager – Internal Investigations
1 month ago
Nairobi CBD, Kenya Kenya Revenue Authority (KRA) Full timeThis role is responsible for management of the internal investigations involving corruption and unethical behavior by the Authority’s staff that negatively affects the Authority’s mandate.EmployerKenya Revenue Authority (KRA)Company IndustryGovernmentWork TypeFull timeJob LevelSenior levelMinimum QualificationBachelorYears Experience5 yearsNumber of...
-
Manager – Internal Investigations
1 month ago
Nairobi CBD, Kenya Kenya Revenue Authority (KRA) Full timeThis role is responsible for management of the internal investigations involving corruption and unethical behavior by the Authority's staff that negatively affects the Authority's mandate.EmployerKenya Revenue Authority (KRA)Company IndustryGovernmentWork TypeFull timeJob LevelSenior levelMinimum QualificationBachelorYears Experience5 yearsNumber of...
-
Internal Investigator at
2 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Orient Insurance Limited Full timeThe company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry.PURPOSE...
-
Investigation Officer at
1 month ago
Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full timeKDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution.Duties and responsibilities...
-
Investigation Officer
4 weeks ago
Nairobi, Kenya Kenya Deposit Insurance Corporation Full timeABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:At least three (3) years’ relevant work experience.Bachelor’s degree in...
-
Investigation Officer
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full timeABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:At least three (3) years' relevant work experience.Bachelor's degree in any...
-
Assistant Manager-Forensic Investigations at
1 month ago
Nairobi, Nairobi Area, Kenya Family Bank Ltd Full timeFamily Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985.Job Purpose:Providing innovative, responsive, and effective internal forensic and investigation services designed to add value and assist management in achieving the...
-
Temporary Assistant Investigations
1 month ago
Nairobi, Nairobi Area, Kenya Capital Markets Authority Full timeABOUT THE COMPANYThe Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing efficient Capital Markets in Kenya.JOB SUMMARYMinimum Qualifications and Experience:Bachelor's degree in Law (LL. B) OR Bachelor's degree in Criminology or Accounting and or Bachelor of Arts.At least one-year relevant...
-
Temporary Assistant Investigations at
5 days ago
Nairobi, Nairobi Area, Kenya Capital Markets Authority (CMA) Full timeThe Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing efficient Capital Markets in Kenya.Responsibilities:Assist in investigating suspected cases of market manipulation and abuse and make appropriate recommendations. Assist in conducting forensic investigations and asset tracing and make...
-
Assistant Director Investigations at
1 month ago
Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full timeKDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution.Duties and...
-
Assistant Director Investigations
4 weeks ago
Nairobi, Kenya Kenya Deposit Insurance Corporation Full timeABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:Minimum eight (8) years of relevant work experience, with five (5) years in...
-
Assistant Director Investigations
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full timeABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:Minimum eight (8) years of relevant work experience, with five (5) years in...
-
Senior Complaints and Investigations Officer at
3 hours ago
Nairobi, Nairobi Area, Kenya Kenya National Commission on Human Rights (KNCHR) Full timeThe Kenya National Commission on Human Rights (KNCHR) is an independent National Human Rights Institution created by Article 59 of the Constitution of Kenya 2010 and established by the Government of Kenya through an Act of Parliament (the Kenya National Commission on Human Rights Act, 2011) and under the United Nations Paris PrinciplesJob PurposeThis...
-
Investigator at International Rescue Committee
4 weeks ago
Nairobi, Kenya International Rescue Committee (IRC) Full timeThe International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Summary As an Investigator, you support IRC Country Programs in Somalia, Kenya, Sudan, Uganda, and South Sudan. Your main responsibility is to conduct investigations into violations of the IRC Way, including the misuse of grant funds....
-
Senior Complaints and Investigations Officer
4 weeks ago
Nairobi, Kenya Kenya National Commission on Human Rights Full timeABOUT THE COMPANYThe Kenya National Commission on Human Rights (KNCHR) is an autonomous national human rights institution, established by the Kenya National Commission on Human Rights Act, 2011. It is a successor to the body of the same name established by an earlier Act of Parliament in 2002. The original KNCHR became operational in July 2003, and following...
-
Senior Complaints and Investigations Officer
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya National Commission on Human Rights Full timeABOUT THE COMPANYThe Kenya National Commission on Human Rights (KNCHR) is an autonomous national human rights institution, established by the Kenya National Commission on Human Rights Act, 2011. It is a successor to the body of the same name established by an earlier Act of Parliament in 2002. The original KNCHR became operational in July 2003, and following...