Arabic Speaking Call Centre Agents at Flexi-Personnel

4 weeks ago

Nairobi, Kenya Flexi-Personnel Full time

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.
Summary
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.
Duties and Responsibilities

Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an effective advocate for our community.
Investigate and resolve issues that are reported on client platform such as requests for account support.
Respond to user inquiries with high quality, speed, empathy and accuracy.
Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
Identify inefficiencies in workflows and suggest solutions.
Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Qualifications and Experience

Between 21-35 years.
Must be living in Kenya and have statutory documents.
Must speak fluent English and Arabic languages.
College education mandatory.
Must be currently unemployed or working as a casual.
Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
High affinity and cultural awareness of political/social situation regarding the relevant market/region.

  • German Speaking Call Centre Agents

    4 weeks ago

    Nairobi, Kenya Top Level Management Full time

    Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above  Location: Nairobi  Can you speak, write, listen or read German? Are you fluent in German?  We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for...

  • Partnerships and Operations Manager at Flexi-Personnel

    4 weeks ago

    Nairobi, Kenya Flexi-Personnel Full time

    About the role.   The Kenya team is at the heart of our drive to make Uber both big and beloved by the people that matter in the cities we serve - both now and in the future. We are on the front line when it comes to shaping regulation, advocating for our vision for urban mobility, striking strategic partnerships and celebrating cities in ways only...

  • Call Centre Agent at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she's main task is to coordinate live rider operations and ensure daily...

  • Call Centre Quality Analyst at

    3 weeks ago

    Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.CALL CENTRE QUALITY ANALYSTSummaryOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and...

  • Call Centre Agent at HCS Affiliates Group

    4 weeks ago

    Nairobi, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she’s main task is to coordinate live rider operations and ensure daily...

  • Call Centre Quality Analyst at HCS Affiliates Group

    3 weeks ago

    Nairobi, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst.  .The quality analyst is responsible of evaluating;...

  • Call Centre Team Lead at HCS Affiliates Group

    4 weeks ago

    Nairobi, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried...

  • Call Centre Team Lead at HCS Affiliates Group

    4 weeks ago

    Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.SummaryOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out...

  • Customer Service Agent at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Platinum Credit Limited Full time

    Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service.Requirements Proven work...

  • Administration & Finance Assistant to the Regional Director of CIRAD at World Agroforestry Centre (ICRAF)

    4 weeks ago

    Nairobi, Kenya World Agroforestry Centre (ICRAF) Full time

    The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The role of CIRAD's regional management, which covers eleven countries in East Africa, is to promote the...

  • Call Centre Agents.

    4 weeks ago

    Nairobi, Kenya Simplepay Full time

    Department Targets; Achieve Monthly targets in the following KPIs •    Collections Targets •    Adherence to SoPs  Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically...

  • Customer Care Call Attendant at

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Modern Coast Express Full time

    Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in RwandaResponsibilities...

  • Call Center QA

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Jiji Full time

    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the "Mobile App of the Year |...

  • Call Center QA

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Jiji Kenya Full time

    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.Salary Range : KSh 30,000 - KSh 50,000/monthSUMMARYWe're looking for a QA Officer to boost our revenue growth...

  • Customer Service Agent at Platinum Credit Limited

    2 weeks ago

    Nairobi, Kenya Platinum Credit Limited Full time

    Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company’s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements  Proven...

  • Business Development Executive

    1 week ago

    Nairobi, Nairobi Area, Kenya Flexi-Personnel Full time

    JOB PURPOSEThe Business Development Executive - Automotive Parts will be responsible for identifying, generating leads and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation,...

  • Business Development Executive

    7 days ago

    , Nairobi, Kenya Flexi-Personnel Full time

    JOB PURPOSEThe Business Development Executive - Automotive Parts will be responsible for identifying, generating leads and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation,...

  • Customer Care Call Attendant at Modern Coast Express

    3 weeks ago

    Nairobi, Kenya Modern Coast Express Full time

    Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in...

  • Call Center Agent

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by womenSkills And QualificationsDegree or a diploma in a business related course.A minimum of 1 year of experience in a similar...

  • Call Center Agent

    3 weeks ago

    Nairobi, Kenya Corporate Staffing Services Full time

    Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by women Skills And Qualifications Degree or a diploma in a business related course. A minimum of 1 year of experience in...