Call Centre Quality Analyst at

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the roleThe Call Center Quality...

We strongly believe that everyone worldwide should have access to the internet and affordable communication.Mission Statement for this Role:Drive a culture of continuous improvement by providing consistent support from a quality enhancement perspective.Main Responsibilities:- Implement and develop relevant guidelines for assessing service quality levels-...

We believe EVERYONE in the world deserves access to the internet and affordable communications.Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents...

ABOUT THE COMPANYMajorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose (For updated numbers refer Majorel website ).We create amazing customer experiences that people value and we are proud of. By...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.SummaryOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out...

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.OverviewThe agroecological systems analyst will contribute to the development, implementation and documentation of...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she's main task is to coordinate live rider operations and ensure daily...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.JOB PURPOSE:ICube's mandate is to produce software to improve processes for both internal and external customers. To support quality delivery of the software, a Quality Analyst...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spendAbout the Client:A leading private...

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004SUMMARYSAFIC is an African-led Centre of excellence at the SBS...

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004.SUMMARYSAFIC is an African-led Centre of excellence at the SBS...

Greenforest Foods Ltd is a premier natural foods and ingredients processor that supplies retail outlets and institutional clients in Kenya and the greater East African Community.Key Duties and Responsibilities Inspection and analysis of incoming raw materials for compliance with the set standards. Quality control of in-process material to ensure final...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.SUMMARYReporting to the Team...

ABOUT THE COMPANYReeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today's corporate organizations.Our services include the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits,...

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004.PROGRAM DESCRIPTION:SAFIC is an African-led Centre of excellence...

United Nations Office at Nairobi: Human Resources AnalystGenerate Reports and Visualizations: Create comprehensive reports and visualizations to effectively communicate insights to HR stakeholders.Analysis and Reporting: Develop and implement analysis, reporting, and quality control of HR service delivery.Dashboard Design: Design HR-relevant dashboards and...

Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in RwandaResponsibilities...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7...

SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act.ResponsibilitiesTest Planning and Strategy:Collaborate with project stakeholders to develop detailed test plans, including scope,...

Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box NairobiThe OpportunityWe are seeking highly skilled Test Automation Engineers with vast experience in automating mobile applications. Reporting to the...