EN - Sales Manager-Leisure at Fairmont Hotels & Resorts

4 weeks ago

Nairobi, Kenya Fairmont Hotels & Resorts Full time

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
Summary


Sales Manager-Leisure

As a Sales Manager,  you'll be responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the Director of  Sales, responsibilities and essential job functions include but are not limited to the following:

Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segment
Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels
Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
Conducts site inspections with prospective and existing clients.
Develops and implements new sales strategies, tactics and action plans for account base.
Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
Maintain active membership in industry related organizations and associations pertaining to the specific market.
Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
Attend Sales Meetings, office events, and hotel-sponsored functions.
Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
Responsible to submit weekly sales report to the Director of Sales.
Maintain and update current account information in Opera and hard files.
Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
Assist with any other duties as requested by supervisors and management.

Qualifications
Your experience and skills include:

Bachelor Degree in Business, Marketing, Communications or equivalent
Pervious Sales & Marketing previous leadership experience essentially required
Proven ability to build and maintain good relationships with all guests and Clients.
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Excellent communication and negotiation skills.
Strong interpersonal and problem solving abilities.

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