Health Records Officer
Found in: beBee S KE - 1 month ago
Oasis healthcare group is a company that runs a chain of facilities which aim to provide a 3 tier referral system to enable clients benefit from quality healthcare and also be seen by all appropriate healthcare cadre when need arises.
Summary
The Health Records Officer will be responsible for managing health records, ensuring accuracy, confidentiality, and compliance while also managing front desk operations and providing administrative support.
Key Responsibilities
Maintain and manage electronic and paper-based health records, ensuring accuracy, completeness, and confidentiality.
Organize and file patient information, medical histories, diagnostic tests, and treatment plans per the hospital policies and regulatory standards.
Retrieve and compile patient records for healthcare professionals, insurance purposes, audits, or patient inquiries, ensuring timely access to accurate information.
Prepare and maintain accurate reports related to health records management, front office activities, and patient interactions.
Ensure proper documentation of front office processes, policies, and procedures for reference and training purposes.
Ensure adherence to confidentiality regulations in handling patient information and health records.
Implement quality control measures to verify the accuracy and completeness of health records, resolving discrepancies as necessary.
Oversee front desk operations, including patient check-ins, scheduling appointments, and managing phone inquiries.
Coordinate with various departments to ensure efficient patient flow and resolve administrative issues promptly.
Qualifications & Requirements
Bachelor’s Degree/ Diploma in Health Records and Information Technology
Computer proficiency
Strong analytical and organizational skills.
Proficiency in Electronic Health Record systems and MS Office Suite.
Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
Excellent communication and interpersonal skills
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