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Food & Beverage Supervisor

4 months ago


Nairobi, Nairobi Area, Kenya Accor Hotels Full time

JOB SUMMARY

Food & Beverage SupervisorPassionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.QualificationsYour experience and skills include:Diploma in Hospitality Management1-2 years experience in a 4* or 5* HotelService focused personality is essential and a passion for everything food and beveragePrevious experience in a similar leadership role is an assetStrong interpersonal and problem solving abilities and the ability to lead by example

RESPONSIBILITIES

Assist in leading, mentoring and training the Food & Beverage Operations teamSupervise and delegate duties;Ensure brand standards are maintainedLiaise with kitchen to ensure the highest standard of food quality and visual appealEffectively handle guest complaints.Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessaryEnsure beverage cost is maintained to budget Report any shortages in equipment to the managerConduct staff training including induction, product knowledgeCounsel staff if not performing to the Outlet's standardsAttend and actively participate in necessary meetingsBe able to take charge of the outlet/area in the absence of the ManagerDaily stock orderingFlexibility to work in all F&B areas

REQUIRED SKILLS

Receiving and welcoming guests, Food and beverage, Customer comfort and safety, Serving and waiting tables, Restaurant management

REQUIRED EDUCATION

Diploma, Associate's degree