Administration and Support Officer

4 weeks ago


Nairobi, Nairobi Area, Kenya beBee Careers Full time 45,000 - 60,000

Key Duties

The Customer Service and Administration Officer is responsible for guiding the team to deliver high-quality products and services that meet customer requirements.

 

Responsibilities Include:

  • Ensuring continuous customer engagement and satisfaction.
  • Maintaining a strong working relationship with customers.
  • Handling client interactions accurately and promptly.
  • Working with management to make key business decisions.
  • Supporting sales teams in business acquisition and management.
  • Developing and updating client and administrative reports.
  • Performing office duties such as filing and data entry.
  • Managing the contracting process and maintaining accurate records.
  • Identifying and resolving customer-related issues effectively.


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