Team Leader Baggage Services
2 weeks ago
ABOUT THE COMPANY
Kenya Airways is the Africa's Leading Airline-Business in the World.
JOB SUMMARY
Job Requirements Minimum O'levelDiploma in hospitality/service discipline3 years' experience in Ramp ServicesKnowledge of IATA baggage related resolutions/recommendationsKnowledge in Baggage tracing systems, BRS and the Departure Control System Safety Management Systems Training (SMS) · Airside Safety TrainingBaggage HandlingDangerous Goods Category 8 (CAT 8)Aviation Security AwarenessLoad Control AwarenessAirside Driving Permit (ADP)
RESPONSIBILITIES
Maintain awareness and brief all staff with regards to occupational/operational safety and adhere to standard procedures. This should include third party contractor's staff.Pre-plan for adequate manpower and equipment as per workload and their effective deployment.Ensure bags are sorted and handled according to the airline Service Level Agreement.Ensure the serviceability of all equipment at the sorting area, prompt reporting/recording of faults and follow up to ensure continuous operations.Ensure accounting and reconciliation of all bags at the sorting area.Constantly monitor staff to prevent baggage theft or pilferage and report any deficiency.Trouble-shoots and liaises with BRS staff in case of problems with scanners or bags.Ensure that interline transfer bags are accounted for and transferred timely to ensure On Time Performance.Adhere to KQ WAY principals and best practices.Promote and maintain a positive safety culture, a healthy, secure and cost-effective operation for Kenya Airways and Customer Airlines operations and ensure compliance with the relevant industry/legislative requirements and company procedures to ensure a healthy and safe work environment.Identify and report hazards, near misses, incidents and accidents.Ensure compliance with all relevant policies, processes and procedures is achieved so that work is carried out in a controlled and consistent manner.
REQUIRED SKILLS
Quality management, Logistics planning and management, Quality control and supervision, Team leadership
REQUIRED EDUCATION
Diploma, Associate's degree
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