![Swissport](https://media.trabajo.org/img/noimg.jpg)
Team Leader, Ramp Services at
1 month ago
The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year.
Summary
Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery Lead, Operations and Ramp Services based at Jomo Kenyatta International Airport.
The successful candidates will be responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.
Main responsibilitiesCoaching and coordinating the team assigned to the task.
Reporting critical issues while performing the assigned task to the Service Delivery Lead on duty.
Ensuring compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer experience.
Leading the team to ensure we deliver consistently great customer experience at every touchpoint.Resolving service challenges in a timely manner.
Maintain discipline and ensure that staff observe safe working practice as per company policies.
Completing flight/task reports as per company procedure.
Maintaining positive customer relationship during the assigned task.
Actively participating in customer briefings and ensuring that the customer expectations are met.
Professional qualification and experience
Education:
Diploma or Higher
Computer Literacy
Experience:
At least 3 years' experience in aviation in Ground Service Equipment operations
Customer Oriented
Problem solving and decision making.
Excellent communication and interpersonal skills
Good Planner, who pays attention to detail and is a team player.
Ability to work under pressure.
-
Team Leader, Freighter Ramp Services
4 weeks ago
Nairobi, Nairobi Area, Kenya Swissport Kenya Ltd Full timeABOUT THE COMPANYSwissport Kenya Limited part of Swissport International Ltd. provides ground handling services and cargo handling at the Jomo Kenyatta International Airport, Nairobi KEnya. Globally, Swissport is active at more than 270 airports in 48 countries on five continents and generates consolidated operating revenue of CHF 3.0 billion.JOB...
-
Team Leader, Freighter Ramp Services
1 month ago
Nairobi, Nairobi Area, Kenya Swissport Kenya Ltd Full timeABOUT THE COMPANYSwissport Kenya Limited part of Swissport International Ltd. provides ground handling services and cargo handling at the Jomo Kenyatta International Airport, Nairobi KEnya. Globally, Swissport is active at more than 270 airports in 48 countries on five continents and generates consolidated operating revenue of CHF 3.0 billion.JOB...
-
Team Leader, Freighter Ramp Services at
2 weeks ago
Nairobi, Nairobi Area, Kenya Swissport Full timeSwissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per yearSummarySwissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the...
-
Team Leader, Freighter Ramp Services at
2 weeks ago
Nairobi, Nairobi Area, Kenya Swissport Full timeSwissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per yearSummarySwissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the...
-
Team Leader Baggage Services
2 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeABOUT THE COMPANYKenya Airways is the Africa's Leading Airline-Business in the World.JOB SUMMARYJob Requirements Minimum O'levelDiploma in hospitality/service discipline3 years' experience in Ramp ServicesKnowledge of IATA baggage related resolutions/recommendationsKnowledge in Baggage tracing systems, BRS and the Departure Control System Safety Management...
-
Team Leader Baggage Services
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeABOUT THE COMPANYKenya Airways is the Africa's Leading Airline-Business in the World.JOB SUMMARYJob Requirements Minimum O'levelDiploma in hospitality/service discipline3 years' experience in Ramp ServicesKnowledge of IATA baggage related resolutions/recommendationsKnowledge in Baggage tracing systems, BRS and the Departure Control System Safety Management...
-
Ramp Agent at
4 days ago
Nairobi, Nairobi Area, Kenya FedEx Full timeFedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services.About JobRamp/ Air Operations (P&P and Audits); ULD Handling; Weight & Balance; Air Operations; Handling; Aircraft Handling; Hub & Gateway Control Centre; Ramp Related Administration Responsible for the completion of defined...
-
Team Leader Baggage Services
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeBrief Description To ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirement of the customer airlines.Detailed Description Maintain awareness and brief all staff with regards to occupational/operational...
-
Team Leader Baggage Services
2 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeBrief Description To ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirement of the customer airlines.Detailed Description Maintain awareness and brief all staff with regards to occupational/operational...
-
Team Leader Baggage Services
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeBrief Description To ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirement of the customer airlines.Detailed Description Maintain awareness and brief all staff with regards to occupational/operational...
-
Service Team Leader
4 weeks ago
Nairobi, Nairobi Area, Kenya Rentokil Initial Full timeRentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.SummaryThe primary duty of this role is to guide,...
-
Service Team Leader
1 month ago
Nairobi, Nairobi Area, Kenya Rentokil Initial Full timeRentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.SummaryThe primary duty of this role is to guide,...
-
Team Leader
4 weeks ago
Nairobi, Nairobi Area, Kenya Abt Associates Full timeAbt Associates is a global leader in research, evaluation and program implementation; driving innovation and measurable impact for more than 50 years. What sets us apart is our evidence-based and multi-disciplinary approach to solving tough challenges in health, social and environmental policy and international developmentSummaryAbt Global Britain is seeking...
-
Team Leader
1 month ago
Nairobi, Nairobi Area, Kenya Abt Associates Full timeAbt Associates is a global leader in research, evaluation and program implementation; driving innovation and measurable impact for more than 50 years. What sets us apart is our evidence-based and multi-disciplinary approach to solving tough challenges in health, social and environmental policy and international developmentSummaryAbt Global Britain is seeking...
-
Sales Team Leader at
4 weeks ago
Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full timeWe are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind.Duties and Responsibilities: Take the leadership role as the Team Leader and mentor the staff towards the achievement of the company's strategic objectives. Ensure the company...
-
Sales Team Leader at
1 month ago
Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full timeWe are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind.Duties and Responsibilities: Take the leadership role as the Team Leader and mentor the staff towards the achievement of the company's strategic objectives. Ensure the company...
-
Sales Team Leader at
4 weeks ago
Nairobi, Nairobi Area, Kenya Mwananchi Credit Ltd Full timeMwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.SummaryThe Sales Team Leader is...
-
Sales Team Leader at
1 month ago
Nairobi, Nairobi Area, Kenya Mwananchi Credit Ltd Full timeMwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.SummaryThe Sales Team Leader is...
-
Sales Team Leaders
1 month ago
Nairobi, Nairobi Area, Kenya Stan Consulting Group Limited Full timeOur History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304)SummaryThe Banking Sales Team Leader is responsible for leading a team of banking sales representatives to...
-
Sales Team Leaders
2 weeks ago
Nairobi, Nairobi Area, Kenya Stan Consulting Group Limited Full timeOur History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304)SummaryThe Banking Sales Team Leader is responsible for leading a team of banking sales representatives to...