Relationship Manager

1 month ago

Nairobi, Nairobi Area, Kenya KCB Group Full time

ABOUT THE COMPANY

KCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.

JOB SUMMARY

Academic and Professional QualificationsA Bachelors' degree in Business Management with a bias in Commerce, Accounting, Economics or FinancePossession of MBA/ MSc. in a relevant field will be an added advantage Professional qualifications (CPA, ACCA, AKIB) will be an added advantage Desired work experience: Seven (7) years' banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.Credit and Financial Analysis Client Portfolio Management Experience in relationship management and service deliveryPrevious management experience in a sales or operational roleExperience in customer service and value chain Finance productsGeneral Branch Banking OperationsExperience in relationship management and service deliveryProficient in Ms Office Suite – Ms Word, Power Point, Ms Excel

RESPONSIBILITIES

Implement oil and gas strategy in line with the overall Corporate banking strategy.Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.Execute sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).Ensure strong cross- selling of existing and new products to existing and new clients.Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.Relationship Management of Key Sector Customers and Stakeholders.Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank

REQUIRED SKILLS

Negotiation, Market research, intelligence, Customer service, Financial analysis, Marketing

REQUIRED EDUCATION

Bachelor's degree

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