Loans & Partnerships Supervisor

4 days ago


Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time

Job Summary:

A Loans and Partnership Supervisor for a renewable energy company is needed to oversee loan programs, manage partnerships with financial institutions, and ensure timely collections from customers.

Key Responsibilities:

  • Partnerships with Financial Institutions:
    • Establish and maintain partnerships with financial institutions, microfinance organisations, and other relevant entities to support customer financing.
    • Negotiate terms and agreements for partnership programs, ensuring favourable conditions for both the company and its customers.
    • Act as the liaison between the company and external financial partners, ensuring smooth operations and collaboration.
  • Collections:
    • Develop and manage an efficient collection strategy for loans, ensuring timely follow-up with customers and minimising delinquency rates.
    • Monitor and track payment schedules, send reminders, and manage overdue accounts.
    • Collaborate with the customer service team to resolve disputes or issues related to payments and collections.
    • Analyse customer payment behaviours to improve the collection process and recommend improvements.
  • Data Analysis and Reporting:
    • Provide regular reports on loan performance, collection rates, outstanding balances, and partnership outcomes.
    • Use data to forecast trends and adjust loan and collection strategies accordingly.
    • Ensure that loan and collection processes adhere to company policies and local regulations.
  • Team Management:
    • Ensure that the team meets performance goals, offering guidance and support where needed.
    • Conduct training programs to improve team efficiency and keep staff updated on new policies and systems.

Requirements:

  • Bachelor's degree in finance, Business Administration, or a related field.
  • 5+ years of experience in loan management, partnership development, or collections, preferably in the financial services or consumer goods industry.
  • Strong understanding of financial products, loan structures, and debt recovery.
  • Experience working with external financial partners or institutions.
  • Excellent negotiation, communication, and interpersonal skills.
  • Proficiency in data analysis and reporting tools (e.g., Excel, Sales Force).
  • Leadership experience, with the ability to manage and motivate a team.


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