Loans & Partnerships Supervisor

Job Summary:

A Loans and Partnership Supervisor for a renewable energy company is needed to oversee loan programs, manage partnerships with financial institutions, and ensure timely collections from customers.

Key Responsibilities:

• Partnerships with Financial Institutions:
  • Establish and maintain partnerships with financial institutions, microfinance organisations, and other relevant entities to support customer financing.
  • Negotiate terms and agreements for partnership programs, ensuring favourable conditions for both the company and its customers.
  • Act as the liaison between the company and external financial partners, ensuring smooth operations and collaboration.
• Collections:
  • Develop and manage an efficient collection strategy for loans, ensuring timely follow-up with customers and minimising delinquency rates.
  • Monitor and track payment schedules, send reminders, and manage overdue accounts.
  • Collaborate with the customer service team to resolve disputes or issues related to payments and collections.
  • Analyse customer payment behaviours to improve the collection process and recommend improvements.
• Data Analysis and Reporting:
  • Provide regular reports on loan performance, collection rates, outstanding balances, and partnership outcomes.
  • Use data to forecast trends and adjust loan and collection strategies accordingly.
  • Ensure that loan and collection processes adhere to company policies and local regulations.
• Team Management:
  • Ensure that the team meets performance goals, offering guidance and support where needed.
  • Conduct training programs to improve team efficiency and keep staff updated on new policies and systems.

Requirements:

• Bachelor's degree in finance, Business Administration, or a related field.
• 5+ years of experience in loan management, partnership development, or collections, preferably in the financial services or consumer goods industry.
• Strong understanding of financial products, loan structures, and debt recovery.
• Experience working with external financial partners or institutions.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, Sales Force).
• Leadership experience, with the ability to manage and motivate a team.