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Fulfillment Operations

2 months ago

Nairobi, Nairobi Area, Kenya Zipline Full time
Zipline International Inc. is an American company that designs, manufactures, and operates delivery drones.

What You'll Do

The Warehouse Operator will be a member of the Fulfillment Operations team, executing a number of tasks related to, but not limited to, the preparation of life-saving packages meant for delivery to Zipline's customers.

These responsibilities encompass picking and packing orders, conducting cycle counts, completing checklists, and ensuring the overall organization and cleanliness of the warehouse.

This role demands attention to detail, adherence to safety protocols and standard operating procedures, as well as the ability to perform repetitive tasks accurately and efficiently.


Your main responsibilities will include:
Inventory Receipt, Storage and Audits

Accurately receive inventory into the Zipline inventory management software system
Utilize inventory management systems to track and record all movements of goods
Ensure the received inventory is appropriately stored within the required storage locations and conditions (temperature requirements)
Assist in the periodic completion of Stock audits and audit reconciliations

Picking and Packing

Accurately pick products from storage based on incoming orders
Pack and label picked orders accurately, ensuring items are securely packaged while following the standard operating procedures
Perform quality checks on items picked and packed to ensure compliance with regulatory standards and customer requirements

General Warehouse Cleanliness and Safety

Maintain a clean and organized work environment, adhering to safety and hygiene protocols
Complete routine checklists for operations accurately
Ensure compliance with company policies and safety regulations

Communication and Collaboration

Collaborate closely with specialist operators, flight operators and customer care teams to coordinate daily operations and prioritize tasks
Communicate effectively with team members and supervisors regarding operational issues and opportunities for improvement
Support other warehouse functions and team members as required. Participate in continuous improvement initiatives and team meetings

What You'll Bring

Essential:
Higher National Diploma, Diploma, or other vocational training certificates; additional education or certifications in logistics or warehouse management or a related field is a plus
Full professional proficiency in spoken and written English
Passionate about making sure that each component of our supply chain and order processing is handled perfectly
Proactive with excellent organization and time management skills
Obsessed with customer experience and making sure the quality of our deliveries consistently exceeds expectations
Upbeat and positive attitude, a collaborator who wants to succeed while also helping teammates grow
Strong attention to detail and accuracy in performing repetitive tasks
Basic computer literacy
Proficiency in using inventory management software and handheld devices for order processing
Commitment to maintaining a safe working environment and following safety guidelines
Must be eligible to work in Kenya