Head Of Operations at Technobrain

1 month ago

Nairobi, Nairobi Area, Kenya Technobrain Full time

With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development.

Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Management, Tax & Customs, IT Training, Business Process Outsourcing, host of e-Government solutions and Digital products.


POSITION OVERVIEW

The Head of Operations will be responsible for managing teams, ensuring project execution within budgets and timelines, reporting project health and profitability to the management, advising on risks and mitigation strategies, and maintaining client relationships at the highest levels.


Required Skills & Experience:
Experience

Proven experience of at least 8 years of proven and verifiable experience in heading a delivery organization within the IT services industry.

Proven customer management and relationship skills are essential, including experience engaging with clients at CXO levels.

Excellent verbal and written communication skills, with the ability to effectively communicate with internal teams, clients, and senior management.

Strong analytical and problem-solving skills, with the ability to analyze complex situations and make strategic decisions.
Demonstrated leadership abilities with a track record of leading teams to achieve successful outcomes.
Bachelor's degree in a relevant field, MBA or equivalent is a plus. Certification such as PMP (Project Management Professional) and Prince 2 are required.

Responsibilities:

Team Management:

Direct and oversee the performance of various teams within the organization, ensuring they are aligned with company goals and objectives.

Provide leadership and guidance to promote a positive and productive work environment.

Project Execution:
Ensure that all projects are executed efficiently within established budgets and timelines. Monitor project progress, identify potential issues, and take corrective actions as necessary to ensure successful project delivery.

Financial Reporting:
Prepare and present regular reports to the management on the financial health and profitability of projects. Provide insights and recommendations for improving financial performance.

Risk Management:
Identify potential risks to project delivery and develop strategies to mitigate these risks. Work closely with project teams to implement risk management plans and ensure their effectiveness.

Client Management:
Build and maintain strong relationships with clients, including engagement at CXO levels. Understand client needs and expectations and ensure that the organization delivers high-quality services that meet or exceed client requirements.
Experience in

Public Sector Projects:

Preference for candidates with experience in managing and delivering large turnkey projects in the public sector, particularly in sub-Saharan Africa.

This includes an understanding of the unique challenges and requirements of public sector projects in the region.

Internal Oversight:
Oversee the internal IT team, Project Management Office (PMO), and internal compliance functions. Ensure that these internal departments are operating efficiently and effectively to support the overall business objectives.

  • Head of Sales-Cloud at

    1 month ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Trade Operations Assistant at

    1 day ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development.Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Cloud Sales Executive at

    6 days ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Head Operations at

    1 month ago

    Nairobi, Nairobi Area, Kenya British Council Full time

    The British Council is a British organisation specialising in international cultural and educational opportunities.Role PurposeTo ensure the efficient management of our Operations (Facilities & Estates), IT services, transport, leases and contracts, Health and Safety, environmental awareness (EFT) and Protocol for the SSA Regional Office and Kenya Country...

  • Head of Operations – Ferry Company at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Career Management Centre Full time

    People - The human face of an organization, are its most cherished and valuable resources. In a world of multiple choices and multi-faceted people, you need someone to provide you with quality services that can cater to all your human resource needs at one goOverall Job Summary The Head of Operations role is to provide strategic leadership for the ferry...

  • Head of Operations-Banking at

    1 month ago

    Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.SUMMARYOur client, a tier 3 bank seeks to hire a Head of Operations; the Job holder will be responsible for providing leadership and management of the centralized Operations function across the bank, development and implementation of...

  • Assistant Accountant- GL at

    1 day ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK, India, and UAE, Techno Brain stands out as the foremost African company to achieve CMMI Level-5 assessment, setting high standards for software development quality.Operating in 21+ countries and generating 1200 high-tech jobs across the continent, Techno Brain has established itself as a leader in various sectors like...

  • Business Development Executive

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Head of Guarding at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya GardaWorld Full time

    GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world's largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk...

  • Head of Operations and Programs

    1 week ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Full time

    Responsibilities StrategyProvide effective, operational leadership and stewardship through active involvement in all programs and services.Ensure the continued financial viability of the organization's program/service units through sound fiscal management.Support in the development and implementation of strategic plans. Business Stream ManagementManage and...

  • Head of Finance at

    1 month ago

    Nairobi, Nairobi Area, Kenya Robert Walters Full time

    Robert Walters is a global, specialist professional recruitment consultancy. "Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today. Over the last 30 years the business has grown and so has our ambitionSummaryA Multinational Security...

  • Head of Retail Operations at Aminika Manpower Limited

    1 month ago

    Nairobi, Nairobi Area, Kenya Aminika Manpower Limited Full time

    Aminika Manpower Limited is a competency-based strategic HR-consultancy. Aminika Manpower Limited (AML) is a knowledge-driven organization committed to achieving excellence in Human Capital & Business Coaching in both virtual and real circumstances.Salary Range : KSh 400,000 - KSh 500,000/monthSummaryThe Retail head will be responsible of managing the...

  • Head of Finance at

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Robert Walters Full time

    Robert Walters is a global, specialist professional recruitment consultancy. "Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today. Over the last 30 years the business has grown and so has our ambitionRequirementsThe Head of Finance...

  • Head of HR Operations at M-KOPA Solar

    1 month ago

    Nairobi, Nairobi Area, Kenya M-KOPA Solar Full time

    M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.SummaryAs the Head of HR Operations, you will serve as the guardian of our most valuable asset: our people. From improving our core...

  • Operations Control Manager at

    2 hours ago

    Nairobi, Nairobi Area, Kenya Uganda Airlines Full time

    Roles and Responsibilities Safely and efficiently scheduling aircraft and crew in coordination with the Head of Flight Operations, Head Maintenance and Engineering, Cabin Services Manager, and Roster Clerks to meet aircraft utilization, punctuality, and maintenance requirements. Providing administrative, functional, and technical guidance to the flight...

  • Head of Digital at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Deloitte Consulting Full time

    Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companiesSummaryOur client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and...

  • Deputy Flight Operations Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Aircraft Leasing Services (ALS) Full time

    JOB SUMMARYLocation: NBO BASEDDuration: Renewable ContractALS Ltd is the leading Aviation Company situated at Wilson Airport. It provides Aircraft with crew, maintenance and support for various operations within Africa, the Middle East and Offshore Islands. JOB OPENING We have immediate vacancy for the position below. DEPUTY FLIGHT OPERATIONS MANAGER (JOB...

  • Head of Marketing at County Government of Kirinyaga

    1 month ago

    Nairobi, Nairobi Area, Kenya County Government of Kirinyaga Full time

    Kirinyaga County borders Nyeri County, Murang'a County and Embu County.It covers an area of 1,478.1 square kilometers. The county lies between 1,158 metres and 5,380 metres above sea level in the South and at the Peak of Mt. Kenya respectively. Mt. Kenya which lies on the northern side greatly influences the landscape of the county as well as other...

  • Head Teacher at

    1 month ago

    Nairobi, Nairobi Area, Kenya Aga Khan Education Service, Kenya (AKESK) Full time

    The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years' experience operating schools in Kenya. Our first formal schools were opened in 1918, and AKESK currently operates 11 schools in Nairobi, Mombasa, Kisumu and Eldoret, serving close to 5,000 students with a quality,...

  • Head of Pre-School at

    5 days ago

    Nairobi, Nairobi Area, Kenya Kitengela International School Full time

    At KISC family, we endeavour to be the leading lights in the society. We believe in providing education that will make our graduates unique and outstanding in the society. The principle goal of education in our schools is to create men and women who are capable of doing new things, not simply repeating what other generations have done; men and women who are...