![Brites Management](https://staffrite.co.ke/wp-content/uploads/2022/03/bmlogo.png)
Operations Manager- Westlands at
1 month ago
Salary Range :
KSh 50,000 - KSh 100,000/month
DUTIES AND RESPONSIBILITIES.
Oversee and coordinate daily hotel operations to ensure a seamless guest experience
Identify opportunities for improving service delivery methods, client satisfaction and operating procedures; identify resource needs and implement these improvements.
Monitor and maintain operation & overhead costs to maintain maximum revenue for the organization.Assessing and reviewing customer satisfaction and service recovery process.
Support and work with all Head of Departments in all aspects of running this hotel.
Conduct regular operations meeting with all the HODs to discuss routine operation matters, departmental performance targets & guest feedback.
Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry, etc) with the F & B Manager and chef.
Ensure compliance with all health and safety regulations, conducting regular inspectionsDevelop and maintain positive relationships with vendors, suppliers, and local businesses
Inspecting all departments for SOP implementation.
Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
Any other duties assigned.
KEY REQUIREMENTS, SKILLS & QUALIFICATIONS
Degree/ Diploma in a Business related course
4 years experience in Hotel Operations
Strong leadership and management skills
Excellent organizational and problem-solving abilities
Effective communication and interpersonal skills
Proficiency in hotel management software and Microsoft Office Suite
-
Assistant Laundry Manager at
4 weeks ago
Nairobi, Nairobi Area, Kenya Hyatt Place Full timeThis is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere.SummaryAt Hyatt Place Nairobi Westlands & Hyatt House...
-
Purchasing Manager at
1 month ago
Nairobi, Nairobi Area, Kenya Hyatt Place Full timeWe feature an array of services business travelers and families need on a moment's notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small...
-
Assistant Sales Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya Amazon Fronts Full timeTo be the full service partner our customers can always rely on to get the job done. Our Vision To provide our customers with the best products, service, and value. Our Management Board We have a strong management Board with vast experience in general supply chain and consultancy.MINIMUM QUALIFICATIONSBachelor's degree in Business Administration, Marketing,...
-
Sales Executive
2 months ago
Nairobi, Nairobi Area, Kenya Accor Hotels Full timeJOB SUMMARYNovotel Nairobi Westlands, an Accor brand, is committed to providing exceptional hospitality experiences. Our hotel, located in the heart of Westlands, Nairobi, offers state-of-the-art facilities and unparalleled service to our esteemed guests. As we continue to grow, we are seeking a dynamic and self-driven Sales Executive to manage relationships...
-
Property Sales Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya Wonderiss Property Designs Ltd Full timeWonderiss Homes Limited is a premier property rental company specialising in high-end apartments located in the vibrant neighbourhood of Westlands. With a focus on both long-term and short-term rentals, we cater to discerning individuals and families seeking luxury living experiences in one of Nairobi's most sought-after areas. At Wonderiss Homes, we are...
-
Chief Engineer at
2 months ago
Nairobi, Nairobi Area, Kenya Hyatt Place Full timeThis is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere.SummaryAt Hyatt Place Nairobi Westlands & Hyatt House...
-
Front Desk Agent
3 weeks ago
Nairobi, Nairobi Area, Kenya Hyatt Place Full timeThis is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphereSummaryCare Connects UsIt all starts with people who...
-
Front Desk Agent
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAdmin jobs in Kenya. At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for Front Office Agent responsible for increasing customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office services connected with arriving, in-house and departing guests. They should be able to work closely with all key...
-
Assistant Security
1 month ago
Nairobi, Nairobi Area, Kenya Hyatt Place Full timeWe feature an array of services business travelers and families need on a moment's notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small...
-
Sales Executive at
2 months ago
Nairobi, Nairobi Area, Kenya Amazon Fronts Full timeTo be the full service partner our customers can always rely on to get the job done. Our Vision To provide our customers with the best products, service, and value. Our Management Board We have a strong management Board with vast experience in general supply chain and consultancy.MINIMUM QUALIFICATIONSProven experience in sales, preferably in real estate....
-
Graphic Designer
1 month ago
Nairobi, Nairobi Area, Kenya ISM Africa Full timeABOUT THE COMPANYISM Africa is a group of companies, with interests in Manufacturing, renewable energy, trading, food security and project services. We have relationships with a number of reputable brands that serve the industrial, mining, hospitality, NGO and government markets. These partnerships ensure that our products and services are high quality,...
-
Chef de Partie
2 months ago
Nairobi, Nairobi Area, Kenya Accor Full timeAccor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesRespnsibilitiesAs our Chef de Partie, you're essential in crafting the culinary experiences that define Novotel Nairobi WestlandsYour responsibilities include:To manage your Kitchen section with regard to supervision of food...
-
Operations Manager
2 months ago
Nairobi, Nairobi Area, Kenya MAL Consultancy Full timeMAL Consultancy is a human resource solutions and services consulting company based in Kenya, providing strategic and operational support to align your people strategy to drive the achievement of your strategic business needs. We pride in having expertise in a broad range of specialties in human resource management as strategic business partners.JOB...
-
Operations Manager
1 month ago
Nairobi, Nairobi Area, Kenya Inkomoko Full timeInkomoko's vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems.SummaryInkomoko is seeking an experienced Operations Manager as the new lead in Kenya. Reporting to the Regional...
-
SACCO Accountant
4 weeks ago
Nairobi, Nairobi Area, Kenya GMK Accountants Full timeABOUT THE COMPANYGithuku Mwangi & Kabia (GMK) is a medium size firm of Certified Public Accountants with their offices in Westlands Nairobi. The firm was founded by a team of highly qualified and experienced professionals who sought to provide the East African businesses with an innovative and dynamic advisory partner.JOB SUMMARYSenior Accountant in charge...
-
Operations Manager
2 days ago
Nairobi, Nairobi Area, Kenya RWK & Associates CPA-K Full timeOperations Manager We are a registered medium-sized firm of Certified Public Accountants committed to providing cost-effective and unparalleled professional services to all sectors of our economy, exceeding client expectations. Key Responsibilities: Oversee and coordinate daily operations to ensure efficiency and effectiveness across all...
-
Operations Manager at
2 months ago
Nairobi, Nairobi Area, Kenya Adept Systems Full timeAdept Systems is a Kenyan company established in 1994, providing a full range of management consultancy services in the areas of human resourcesThe Role:The Operations Manager will oversee and streamline organization's operations and procedures. As a key member of the management team under the leadership of the Executive Director, they will play a crucial...
-
Operations Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya RWK & Associates CPA-K Full timeWe are a registered medium sized firm of Certified Public Accountants that is fully committed to provision of cost effective and unparalleled professional services to all sectors of our economy that not only conforms to but also meets and exceeds our client's expectationsKey Responsibilities:Operational Management: Oversee and coordinate daily operations to...
-
Operations Manager at
2 months ago
Nairobi, Nairobi Area, Kenya Mercy Corps Full timeMercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.GENERAL POSITION SUMMARYThe Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The...
-
Operations Manager at
3 months ago
Nairobi, Nairobi Area, Kenya Reeds Africa Consult Full timeReeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today's corporate organizations.Job Summary:Our client is looking for an Operations Manager to oversee the daily operations of our camp and boutique hotel in Nanyuki. This role requires a strategic thinker with a...