Manager Financial Crime

1 month ago


Nairobi, Nairobi Area, Kenya HF-Group Full time

ABOUT THE COMPANY

We will be the leading integrated solutions enabler for the property industry. We will offer innovative products and services, delivered under one roof by exceptionally committed people to enhance shareholder value. We will operate across the property value-chain as suppliers and financiers that offer unique solutions to all while being environmentally responsible.

JOB SUMMARY

Key Competencies and SkillsTechnical Competencies Knowledge of Criminal Justice System in Kenya Ability to understand and document workflows and business processes Strong analytical and monitoring skills Strong technical knowledge in debit/credit card systems and processes Expertise in identifying and evaluating potential risks in real estate investments and operations Skills in developing and implementing crisis management plans and business continuity strategies. Good report writing and presentation skills.General Competencies Process orientation Strong business acumen Solution orientation Strategic orientation Strong ethical standards and integrity Ability to handle sensitive information with confidentialityMinimum Qualifications, Knowledge and ExperienceAcademic QualificationsBachelor Degree in Finance/Accounting, Economics, Actuarial Science, Criminology, Computer science or relevant degree.Professional qualifications in the fields of Risk Management, and Compliance.ExperienceMinimum 6 years Banking work experience with at least 2 in fraud risk management related role.Proven experience in managing and leading a team.Hands-on experience conducting complex investigations into fraud, including forensic accounting, interviewing suspects and witnesses, and collecting evidenceExperience in handling card fraud monitoringExperience in Visa risk manager fraud systemDeep knowledge in credit card fraud rules and charge

RESPONSIBILITIES

Develop and implement of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting. Leading a team in reviewing various customer transactions and activities to flag or identify suspicious activity. Actions all card fraud alerts in the power card card management system. Caution cards on power card stop list Update travel advisory for customers when informed Undertake investigations of debit and credit card disputes Review current card fraud rules to ensure are working effectively in line with the risk management framework. Handle chargeback fraud. Create card fraud rules as per transaction monitoring standards Contributing to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures. Lead, mentor, and manage a team of fraud analysts Complete daily review of exception reports with a view to identify suspect activity/transactions and submission of summary finding reports as well as promptly institute control measures. Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the operational and business units. Risk assesses the effectiveness of antifraud programs and controls in place. Analyze internal and external fraud loss data reporting to monitor risk management activities associated with significant losses. Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact fraud risk management. Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud Assists management in the development and implementation of the Antifraud control activities both preventive and detective controls. Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues Service Level Agreements (SLA) adherence on issues resolution with minimal customer complaints Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, and recovered monies. Attend and actively participate to scheduled engagement meetings on fraud related matters. Attend Kenya Bankers Association Forums and build with law enforcement, Telecoms and other banks.

REQUIRED SKILLS

Budgeting, financial planning, Compliance, Risk analysis, Knowledge of the Banking Act, Fraud risk assessment and management, Team leadership

REQUIRED EDUCATION

Bachelor's degree



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