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SME Relationship Consultant

4 months ago

Nairobi, Nairobi Area, Kenya Izwe Loans Kenya Limited Full time

Izwe Africa Holdings is a specialist Financial Solutions Group targeting both the formally and informally employed markets with the primary offering of unsecured loans to the under-banked.

The Group has grown into a dynamic, rapidly developing pan-African micro-financier and insurer with operations in South Africa, Mauritius, Zambia, Ghana and Kenya.


Salary Range :
KSh 50,000 - KSh 100,000/month

Job Scope:
Reporting to the Business Development Manager, Individuals will be responsible for developing and maintaining strong relationships with our clients. He/she will be trusted advisor, helping them navigate financial challenges, access our products, and capitalize on sales growth.

Key Responsibilities:
Build and maintain strong, long-lasting relationships with clients.
Identify and pursue opportunities to expand client base and contribute to overall growth of sales portfolio.
Attend and respond to client's queries, statement requests, settlement quotes and refund requests.
Enhancing organisation reputation by maintaining professional and high standards of internal and external customer service.

Qualifications:
Diploma in Business related field
Proven successful 2+ years' experience in microfinance, or financial institutions in a similar role.
Strong financial analysis skills and the ability to assess credit risk.
Excellent interpersonal and communication skills.
Client-focused
Communicating and reinforcing the company's lending policies.

Company Benefits:
Competitive pay package & Medical Cover