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Manager Card Systems
3 months ago
ABOUT THE COMPANY
KCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.
JOB SUMMARY
Academic & ProfessionalEducation Bachelor's Degree in Information Technology/ Computer Science or related field RQExperienceFive years Total Minimum No of Years Experience Required in TechnologyDetail Minimum No of Years Need Type[1]POS experience/ working knowledge 3 ESEcommerce experience/ working knowledge 3 ES
RESPONSIBILITIES
Ensure a data driven system analysis to ensure continuous system improvement initiatives.Ensuring all POS and ecommerce technical support issues are resolved within SLA.Managing the configuration and testing of the POS applications and its validity.Carrying out Terminal Management System (TMS) configurations and reporting Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.Ensure 24*7 availability of the Switch and Payments systems as required by usersKeep track of systems and user related issues and attend to them promptly.Be the driving force behind process optimization: by contributing to continuous service improvements, change management and documentations. Perform system upgrades and apply system patches promptly received from system vendors.
REQUIRED SKILLS
Budgeting, financial planning, Business development, Competitor and market analysis, Market research, intelligence, Business strategy, Marketing
REQUIRED EDUCATION
Bachelor's degree
