Sales Tele Service Consultant – Call Center. at

1 month ago


Nairobi, Nairobi Area, Kenya Izwe Loans Kenya Limited Full time

Overview:
Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services

Key Responsibilities:

Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.

Build rapport with potential customers to foster long-term relationships and repeat
Utilize sales scripts and materials effectively while maintaining authenticity and professionalism.
Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.

Requirements

Qualifications:
Diploma in business or related field preferred.

1 plus year working experience with proven track record of success in sales in a tele service or call center environment.

Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
Strong negotiation and persuasion abilities, with a results-oriented mindset.
Familiarity with sales techniques, methodologies, and best practices.

Attributes:
Self-motivated and goal-oriented.
Resilient and adaptable to changing circumstances.
Ability to thrive in a fast-paced, target-driven environment.

Company Benefits

Competitive pay package & Medical Cover
  • Call Center QA

    1 month ago


    Nairobi, Nairobi Area, Kenya Jiji Full time

    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the "Mobile App of the Year |...


  • Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the roleThe Call Center Quality...

  • Call Center QA

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Jiji Kenya Full time

    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.Salary Range : KSh 30,000 - KSh 50,000/monthSUMMARYWe're looking for a QA Officer to boost our revenue growth...


  • Nairobi, Nairobi Area, Kenya Salix Data Full time

    ABOUT THE COMPANYFounded in 1999 as an imaging and content company, SALIX has expanded its operations to include full-service litigation support, business process outsourcing, and workflow automation.SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500...


  • Nairobi, Nairobi Area, Kenya Salix Data Full time

    SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children's Hospital and The Columbus...


  • Nairobi, Nairobi Area, Kenya Staffrite Full time

    Job Title: Call Center AgentsHiring Organization: Lipa LaterLocation – Locality: NairobiLocation – Region: KenyaIndustry: FintechJob Type: Full TimeSalary: KES CompetitiveAbout the RoleAct as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's...


  • Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues...


  • Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the RoleReporting to the Regional...


  • Nairobi, Nairobi Area, Kenya Poa Internet Full time

    We believe EVERYONE in the world deserves access to the internet and affordable communications.Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents...


  • Nairobi, Nairobi Area, Kenya Jubilee Insurance Full time

    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Role PurposeThe job holder will be responsible...


  • Nairobi, Nairobi Area, Kenya Stan Consulting Group Limited Full time

    Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304)SummaryThe BDO will be responsible for marketing the company's products; compiling and providing the Sales...

  • Call Centre Agent at

    1 month ago


    Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she's main task is to coordinate live rider operations and ensure daily...


  • Nairobi, Nairobi Area, Kenya International Potato Center Full time

    The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resourcesAbout the role:This position of Communication and Media Specialist will: Coordinate the...


  • Nairobi, Nairobi Area, Kenya MNC Consulting Group Limited Full time

    MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.SummaryOur client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing,...


  • Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.SummaryOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out...


  • Nairobi, Nairobi Area, Kenya Center for Strategy and Management Ltd Full time

    CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities.DUTIES AND RESPONSIBILITIES Proactively identify new...


  • Nairobi, Nairobi Area, Kenya ACEteK Software Ltd Full time

    The ACEteK team has established its reputation, and differentiated itself from its competitors, by offering all its clients expert knowledge and advice, combined with a friendly, personal and attentive service. Our technical ability is, as expected, of the highest levels, however it is our experience of business processes that sets us apartSummaryWe are...


  • Nairobi, Nairobi Area, Kenya Dataposit Full time

    DataposIT Limited is a leading IT solutions integrator specializing in business applications, infrastructure, managed services, and IT consultancy services. We are dedicated to providing state-of-the-art IT solutions to our clients. As an IT solutions integrator company, we are capable of both informing and implementing complex solutions for your business-...


  • Nairobi, Nairobi Area, Kenya Bioversity International Full time

    Established in 2019, the Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) was created to address these four crises, maximizing impact for change at key points in the food system.SummaryAs part of our ongoing efforts to enhance agricultural resilience and financial inclusivity through innovative technology, we...


  • Nairobi, Nairobi Area, Kenya MNC Consulting Group Limited Full time

    MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.SummaryWe are seeking a motivated and results-driven Sales Representative to join our dynamic sales team. The Sales Representative will be responsible for generating leads, cultivating...