Key Account Manager at

1 month ago

Nairobi, Nairobi Area, Kenya Text Book Centre (TBC) Full time
Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya

Salary Range :
KSh 100,000 - KSh 150,000/month


Responsible for the maximization of sales for all stationary range of products, art material and selected books in the Key Accounts Supermarkets Tier 1 .


Duties And Responsibilities:

Responsible for acquiring and servicing key account Tier 1 Supermarkets countrywide and identify growth opportunities to increase market penetration and optimise the Company's market share.

Research and identify sales opportunities, generate leads, and close sales on a consistent basis and in line with credit and delivery terms.

Develop effective forecast of consumer trade needs and retail development in the target markets.

Contribute to planning and implementing of sales and marketing strategies together with the team to achieve the envisioned business growth plan.

Identify avenues for product improvements and on new product listings by constantly researching and remaining up to date with current industry trends, market activities and competitors.

Develop partnership (JBPs) with customers to ensure successful market entry plans and trade management.

Maintain effective communication channels between, merchandisers, sales team, and other departments to ensure smooth execution of business plans and strategies.

Ensure complaints and after-sales service issues and repairs are managed in time and to the satisfaction of the customer.

Maintain productive relationships across the merchandisers and sales team to fast-track revenue growth.

Liaise with the management in ensuring a seamless supply of merchandise as well as brand visibility at all points of sale and promotional activity campaigns in the 1st Tier supermarkets.

Represent the Company at Key Accounts meetings and events as and when required in liaison with the Head of Sales.

Prepares reports by collecting, analysing, summarising information, and articulating the same during monthly sales meetings.

Requirements and skills:
Minimum Business Degree / Diploma preferably in Marketing.
At least 5 years Sales & Channel Distribution experience.
Strong understanding of Retail/Channel Marketing, Retail Merchandising and Retail Management.
Excellent communication skills and an astute negotiator.
High level of commercial awareness.
Strong analytical, problem-solving, and decision-making skills.
Strong sense of teamwork and ability to work cross functionally with minimal supervision.
High level of integrity.
Good knowledge of IT systems and software.

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