Senior ERP Quality Assurance Manager

14 hours ago

Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time
Job Summary:

We are seeking an experienced and detail-oriented Senior ERP Quality Assurance Manager to lead the testing strategy, design, and implementation for ERP-related projects. In this role, you will coordinate with cross-functional teams to develop robust testing processes, identify and resolve software issues, and drive best practices for quality assurance.

This position requires strong analytical skills, a proactive approach to problem-solving, and the ability to manage and mentor a QA team in a fast-paced, agile environment.

Responsibilities:
  • Quality Strategy Development:
    • Develop and implement QA strategies, test plans, and test cases tailored to ERP systems, focusing on functional, performance, and security testing.
    • Define and optimize testing methodologies to ensure alignment with project goals and overall quality standards.
  • Team Leadership and Mentoring:
    • Lead, mentor, and guide a team of QA engineers, ensuring they have the necessary tools and knowledge to perform at their best.
    • Provide ongoing training and development to QA team members, promoting best practices and continuous improvement.
  • Testing and Validation:
    • Conduct end-to-end testing, including integration, regression, and user acceptance testing, across ERP modules to ensure seamless functionality and performance.
    • Work closely with product managers, developers, and stakeholders to understand requirements and test cases, providing feedback to refine and improve the system.
  • Defect Management and Resolution:
    • Identify, document, and prioritize software defects, working with development teams to resolve issues and ensure timely fixes.
    • Track and report on QA metrics, such as defect densities and open defect counts, to measure testing progress and quality assurance effectiveness.
  • Automation and Continuous Improvement:
    • Develop and implement automated testing frameworks and scripts to increase testing efficiency and coverage.
    • Stay current with industry trends and tools for ERP systems, implementing improvements as needed to optimize the QA process.
  • Collaboration and Communication:
    • Collaborate with cross-functional teams to ensure seamless integration and deployment of the ERP system.
    • Communicate testing status, issues, and progress clearly to stakeholders, providing insights and recommendations for risk mitigation.
Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field. Equivalent work experience may be considered.

Experience:

3+ years of experience in quality assurance, with a focus on ERP systems.

3+ years in a leadership or managerial role within QA, preferably in ERP or enterprise software environments.

Technical Skills:

In-depth knowledge of ERP systems.

Proficiency with QA and automation tools (e.g., Selenium, JIRA, TestNG, QTP, Git).

Strong understanding of software testing methodologies and best practices.

Soft Skills:

Excellent analytical, problem-solving, and decision-making abilities.

Strong leadership and team management skills, with the ability to foster a collaborative work environment.

Effective written and verbal communication skills.

Salary Range:

$120,000 - $160,000 per year

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