Senior Account Manager

3 days ago


Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time
Job Description

We are seeking a highly organized and detail-oriented Senior Account Manager or Contract Servicing Specialist to manage existing client accounts and support pre- and post-sales activities within our contract and temporary staffing division.

About the Role

This role combines account management with sales coordination, ensuring both client satisfaction and efficient service delivery. The ideal candidate will handle contracts, manage sales support tasks, and coordinate with internal teams to provide a seamless experience from the initial sales phase through service delivery.

Key Responsibilities:
  • Pre-Sales Support:
    • Collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work (SOW).
    • Assist in crafting presentations and documentation for prospective clients, ensuring alignment with staffing solutions.
    • Act as a liaison between clients and internal teams to clarify service offerings, client needs, and expectations.
  • Post-Sales Support:
    • Provide ongoing support to ensure that client needs are met after the sale, including contract execution, staff deployment, and issue resolution.
    • Maintain regular communication with clients to assess satisfaction levels and address any concerns related to service delivery.
    • Assist in the renewal and upsell process, identifying opportunities to expand services within existing accounts.
  • Contract Management:
    • Administer and maintain client contracts, ensuring all agreements are current and aligned with service requirements.
    • Manage the renewal process for client contracts and staff deployments, ensuring timely execution and compliance with terms and conditions.
  • Administrative Duties:
    • Coordinate with the onboarding team to ensure a smooth onboarding process for staff selected by the recruitment team.
    • Prepare and finalize SOWs and contracts for new staff, ensuring accuracy and timely approval by clients.
  • Internal Collaboration:
    • Liaise with the recruitment team to gather necessary details for staff placements and ensure all documentation is complete before deployment.
    • Collaborate with the finance team to track and assist in the collection of overdue invoices.
  • Compliance and Documentation:
    • Maintain accurate and up-to-date records of client contracts, staff deployments, and contract renewals.
    • Ensure all contract management activities adhere to company policies, legal requirements, and client-specific guidelines.

  • Account Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya People FOCO Full time

    Job SummaryRecruit an Account Manager for a client in Kenya, managing raw material accounts in industries such as coatings, personal care, and home care. Develop relationships, achieve sales targets, and maintain profitability.Key Responsibilities:Manage sales targets for East African industriesMaintain and develop existing and new clientsDevelop...

  • Account Manager

    1 month ago


    Nairobi, Nairobi Area, Kenya People FOCO Full time

    We are seeking an Account Manager to manage raw material accounts in industries such as coatings, personal care, home care, and PU foaming in Kenya. We are a HR Consultancy firm passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the...


  • Nairobi, Nairobi Area, Kenya MasterCard Foundation Full time

    Senior Managing ConsultantWe are seeking a seasoned professional to support business development with key clients in East Africa, driving growth and innovation in the payments and financial services industry.About the RoleMastercard Data & Services is the professional services arm of Mastercard Worldwide, providing consulting, marketing, and information...


  • Nairobi, Nairobi Area, Kenya MasterCard Foundation Full time

    Senior Managing Consultant needed for East Africa Data & Services team to support business development with key clients in Kenya, Uganda, Tanzania, Ethiopia, and Mauritius.Key Responsibilities:Deliver against targets for existing accounts and contribute to MasterCard deal bids.Capture senior and mid-level clients' implicit business needs and identify...


  • Nairobi, Nairobi Area, Kenya African Trade & Investment Development Insurance - ATIDI Full time

    A highly experienced Senior Internal Auditor is sought to lead the development of a flexible annual audit plan, reviewing systems and operations to assess organizational objectives and control adequacy. Key responsibilities include:Developing a risk-based audit plan and submitting it to the Board for review and approvalImplementing the audit plan, including...

  • Accountant

    1 month ago


    Nairobi, Nairobi Area, Kenya Pestmatic Ltd Full time

    **Job Summary:** Pestmatic Ltd seeks an experienced accounting professional to manage financial operations and provide expert financial guidance in a dynamic and sensitive industry environment. Pestmatic Ltd is a licensed Pest Control and Hygiene company incorporated in 2002 that specializes in providing professional pest management services and WHO...

  • Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Pestmatic Ltd Full time

    Pestmatic Ltd, a licensed Pest Control and Hygiene company, seeks an experienced Accountant to provide professional accounting services to the Aviation, Pharmaceutical, Food processing and Hospitality Industries. Key responsibilities include managing financial reporting, tax regulations, and accounting software. Strong analytical and communication skills are...

  • Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya CDL Human Resource Full time

    CDL is seeking a skilled Accountant to join its team, responsible for financial reporting, budgeting, and inventory management. CDL was founded in 2003 by Managing Director Lucy Mmari, with a strong focus on human resources management. The Accountant will be responsible for: Participating in integrated financial reporting in IFRS and US GAAP ...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    At Nathan HR Human Resources, we are seeking a highly skilled Strategic Account Management Executive to join our team. This role offers an estimated salary of $80,000 - $110,000 per year.

  • Senior Grants Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Summary of the role: Manage a wide range of grants in a fast-paced environment, develop plans, ensure timely completion of milestones, and maintain complete project documentation, while spearheading stakeholder meetings and proactively identifying and mitigating risks.We are seeking a Senior Grants Manager with demonstrated experience in fast-paced...

  • Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Geoid Technologies Limited Full time

    Geoid Technologies Limited, a Kenyan-based organization, seeks an Accountant to prepare financial reports, conduct audits, and analyze financial statements, requiring strong business acumen and interpersonal skills. Responsibilities include creating ad-hoc reports, preparing tax documents, and managing budgeting and forecasting. Qualifications include a...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Job OverviewNathan HR Human Resources is seeking a highly organized and detail-oriented Senior Contract Administrator to join our team. This role will be responsible for coordinating staffing solutions, managing client contracts, and ensuring seamless service delivery.Estimated Salary: $60,000 - $80,000 per yearKey Responsibilities:Pre-Sales Support:...

  • School Accountant

    1 month ago


    Nairobi, Nairobi Area, Kenya Reeds Africa Consult Full time

    Reeds Africa Consult seeks a skilled School Accountant to manage financial functions, including billing, tracking payments, and maintaining records. The ideal candidate will have a strong background in financial planning, control, and management reporting, with excellent time management and organizational skills. They will be responsible for maintaining...

  • School Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Reeds Africa Consult Full time

    Job Title: School AccountantReeds Africa Consult (RAC) is a leading provider of human resource services. We are seeking a highly skilled School Accountant to join our team.As a School Accountant, you will be responsible for managing the school's financial operations, including financial planning, control, and management reporting. Your duties will...


  • Nairobi, Nairobi Area, Kenya United Nations Environment Programme (UNEP) Full time

    Senior Administrative Officer at UN Environment: Manage finances, oversee project portfolio, and provide direction to Fund Management Team. 10+ years of experience in financial management and administration required.Responsibilities:Ensure the Division's finances are managed with due diligence, following UN rules and regulations.Keep the management team...

  • Accountant Assistant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya GAP RECRUITMENT SERVICES LIMITED Full time

    Job Title: Personal Assistant/AccountantJob Summary:We are seeking a highly organized and detail-oriented Personal Assistant/Accountant to join our team. The successful candidate will be responsible for providing administrative support and assisting with basic accounting tasks.Key Responsibilities:Verify and counter-check accounting records to ensure...


  • Nairobi, Nairobi Area, Kenya African Trade & Investment Development Insurance - ATIDI Full time

    Internal Auditor role at a pan-African organization providing trade credit and political risk insurance, requiring a flexible annual audit plan, risk assessment, and mitigation. Job Description Develop a flexible annual audit plan using an appropriate risk-based methodology, including any risks or control concerns identified by management, and submit...

  • Treasury Accountant

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Job Title: Treasury AccountantJob Summary:We are seeking a highly skilled Treasury Accountant to join our team at Black Pen Recruitment. The successful candidate will be responsible for providing efficient and effective banking and payment services, ensuring the company's financial health by reconciling bank accounts and facilitating payments.Key...

  • Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Geoid Technologies Limited Full time

    Geoid Technologies Limited, a Kenyan-based organization, specializes in Top-notch Geospatial Solutions and Products. We serve players in the Kenyan economy, including contractors, Governmental Organisations, and Surveying companies. The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting...

  • Treasury Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Job Title: Treasury AccountantOur client, a leading stablecoin platform in Africa, is seeking a highly skilled Treasury Accountant to join their team. As a key member of the finance team, you will be responsible for ensuring the company's financial health by reconciling bank accounts, facilitating payments, and providing high-quality banking and payment...