Front Desk Manager

3 days ago


Nairobi, Nairobi Area, Kenya Golden start Full time 18,000 - 25,000 per month

Job Overview

We are seeking a skilled Front Desk Manager to join our team at Golden start. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences.

Responsibilities

  • Assist with the booking process and ensure accurate room allocations
  • Facilitate smooth check-in and check-out procedures to minimize wait times
  • Respond promptly to guest inquiries and concerns in a professional manner

This role requires working varied shifts, including overnight hours, to guarantee 24/7 accessibility to our guests. We offer an estimated salary range of $45,000 - $60,000 per annum based on experience and location.

What You'll Need

  • A high school diploma or equivalent
  • Previous customer service experience in a hospitality setting
  • Excellent communication and problem-solving skills

Benefits

At Golden start, we value our employees and offer a comprehensive benefits package, including medical insurance, paid time off, and opportunities for career growth and development.


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