Front Office Desk Coordinator

2 months ago

Nairobi, Nairobi Area, Kenya PHOENIX ORGANIZATION Full time 20,000 - 25,000 per month

Front Office Desk Coordinator Job Description

We are seeking a highly organized Front Office Desk Coordinator to serve as the initial representative for our esteemed guests and clientele. The ideal candidate will oversee all front desk activities, welcome visitors with a warm demeanor, and manage telephone communications efficiently.

  • The successful Front Office Desk Coordinator will be responsible for managing appointments, handling written correspondence, and fostering a hospitable atmosphere throughout the office.
  • This position is essential in ensuring an exceptional first impression and maintaining smooth operations in our front office.

Key Responsibilities:

  • Front Desk Operations: Oversee all front desk activities, including welcoming visitors, managing telephone communications, and coordinating appointments.
  • Customer Service: Provide exceptional customer service, responding to inquiries, and resolving issues efficiently.
  • Communication: Maintain open communication channels with staff, management, and clients to ensure seamless operations.
  • Organization: Manage paperwork, files, and other administrative tasks to maintain a well-organized workspace.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Excellent communication, organizational, and time management skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required; associate's degree preferred.

Estimated Salary Range: $40,000 - $60,000 per year, depending on experience.

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