Customer Service Team Lead

1 day ago


South Sudan, Kenya beBee Careers Full time
Job Description:

The Front Office Manager will coordinate all front desk activities, ensuring seamless customer service. This includes managing calls, reservations, and guest services.

Responsibilities include:

  • Training, supervising, and supporting office staff.
  • Scheduling shifts and ensuring timely customer service.
  • Handling complaints and specific customers' requests.
  • Troubleshooting emergencies.
  • Monitoring stock and ordering office supplies.
  • Ensuring proper mail distribution.
  • Preparing and monitoring the office budget.
  • Maintaining updated records of office expenses and costs.
  • Ensuring compliance with company policies and security requirements.


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