Front Desk Operations Manager

22 hours ago

South Sudan, Kenya beBee Careers Full time

We are seeking a dedicated Front Office Manager to be part of a prestigious 5-Star Hotel in South Sudan.


Key Responsibilities:
  • Coordinate all front desk activities, including calls, reservations and guests' services.
  • Train, supervise and support office staff, including receptionists, security guards and call center agents.
  • Schedule shifts.
  • Ensure timely and accurate customer service.
  • Handle complaints and specific customers' requests.
  • Troubleshoot emergencies.
  • Monitor stock and order office supplies.
  • Ensure proper mail distribution.
  • Prepare and monitor office budget.
  • Keep updated records of office expenses and costs.
  • Ensure company's policies and security requirements are met.

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