Executive Support Specialist

5 days ago


Nairobi, Nairobi Area, Kenya Crystal Recruitment Ltd Full time
Company Overview
Crystal Recruitment Ltd is a reputable recruitment agency in the pharmaceutical industry. We are seeking an experienced Administrator/Executive Assistant to join our team. This role will involve undertaking various administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.

A Day in the Life:
As an Administrator/Executive Assistant, you will be responsible for coordinating office activities and operations, managing phone calls and correspondence, supporting budgeting and bookkeeping procedures, creating and updating records and databases, tracking stocks of office supplies, and submitting timely reports and presentations as assigned.

Customer Service Responsibilities:
  • Provide accurate product and service information to customers.
  • Assist customers with placing orders, troubleshooting issues, or following up on services.
  • Resolve customer complaints or concerns in a prompt and effective manner.
  • Record customer interactions in the CRM system.
  • Process returns, exchanges, and refunds as necessary.
  • Collaborate with other departments to resolve customer issues or escalate concerns.
  • Follow up with customers to ensure satisfaction after resolving issues.
  • Maintain a high level of product knowledge to provide excellent service.


Executive Assistance:
  • Manage the executive's calendar, including scheduling meetings, appointments, and travel arrangements.
  • Prepare and organize agendas, presentations, and reports for meetings.
  • Handle confidential and sensitive information with professionalism and discretion.
  • Act as a liaison between the executive team and internal/external stakeholders.
  • Assist with event planning, including executive-level meetings and conferences.
  • Coordinate and track action items from executive meetings.
  • Prepare expense reports and manage budgets for executive travel.


Requirements & Qualifications:
  • Proven experience as an office administrator, office assistant, executive assistant, or relevant role.
  • Degree in Business Administration or relevant field is preferred.
  • Qualifications in secretarial studies will be an advantage.
  • Outstanding communication and interpersonal abilities.
  • Excellent organizational and leadership skills.
  • Great personality and very welcoming.
  • Ability to prioritize tasks and handle multiple projects efficiently.
  • A high level of discretion and confidentiality.
  • A proactive, self-motivated individual with strong problem-solving skills.
  • Familiarity with office management procedures and basic accounting principles.
  • Excellent knowledge of MS Office and office management software (ERP etc.).


  • Nairobi, Nairobi Area, Kenya Orchid HR Full time

    Job DescriptionWe are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to our CEO. The ideal candidate will possess exceptional organizational skills, a high level of professionalism, and the ability to manage a diverse range of tasks with discretion and efficiency.


  • Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time

    Key ResponsibilitiesProvide substantive support and assistance to the Senior Management Team.Receive and disseminate information to external and internal clients as required.Raise payments related to MD and Executive management offices.Coordinate logistics for Senior Managers, including meeting arrangements, documentation, and board reports.


  • Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time

    Role Overview:The Sales Support Specialist is responsible for providing administrative support to the sales team. This includes assisting in responding to client inquiries via phone, email, and WhatsApp, conducting follow-ups with potential buyers and sellers, and supporting the sales team in negotiations and closing deals.Additional responsibilities include...


  • Nairobi, Nairobi Area, Kenya Crystal Recruitment Ltd Full time

    We are seeking a skilled Recruitment Support Specialist to join our team at Crystal Recruitment Ltd.Job DescriptionScreen and filter candidate applications to ensure suitability for the role.Schedule and coordinate interviews, including initial phone screens and in-person meetings.Maintain accurate records of recruitment activities and provide regular...


  • Nairobi, Nairobi Area, Kenya Bluesky Associate Africa Full time

    At Bluesky Associate Africa, we are seeking a highly skilled Executive Talent Developer to join our team.About the RoleThe Executive Talent Developer will collaborate closely with our Senior Leadership Team to drive overall business performance and deliver exceptional patient experience. The primary goal is to ensure optimal and efficient hospital operations...


  • Nairobi, Nairobi Area, Kenya Shortlist Full time

    As a Founders Associate Specialist, you will play a critical role in supporting our Founders in driving business growth and making informed decisions.You will be responsible for executing internal projects, ensuring smooth handoffs between departments, and stepping in where needed to remove bottlenecks.In addition, you will assist in running and refining...

  • Executive Assistant

    6 days ago


    Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time

    Company Description.Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. Our core HR activities include Recruitment, Labour Outsourcing, Payroll Management, and Employee Trainings. We build fruitful relationships with our clients and always aim to add value to their business by improving the...


  • Nairobi, Nairobi Area, Kenya Aminika Manpower ltd Full time

    Sales Executive Opportunity:We are looking for a talented Sales Executive to promote and sell our Public Address Systems. As a Sales Executive, you will be responsible for developing and maintaining relationships with existing and potential clients, identifying new business opportunities, and achieving sales targets.Key Responsibilities:Develop and maintain...


  • Nairobi, Nairobi Area, Kenya Crystal Recruitment Ltd Full time

    We are looking for a highly skilled Event Management Specialist to join our team at Crystal Recruitment Ltd. The role will involve marketing events from conception to completion.The successful candidate will have excellent relationship-building skills and be able to work effectively with vendors and organizers to deliver successful events.Grow business by...


  • Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time

    Employd Staffing Solutions Ltd is seeking a Content Creation Specialist to develop and implement innovative content strategies that drive engagement and conversions.About the OpportunityThis role offers a unique chance to create compelling content for various platforms, including social media, email, websites, and print materials. You will be responsible for...


  • Nairobi, Nairobi Area, Kenya Shortlist Full time

    Job Summary:We are seeking a highly skilled and motivated finance professional to join our team as a Junior Finance Specialist.The successful candidate will have a strong background in accounting and bookkeeping, as well as excellent communication and organizational skills.The role involves supporting financial operations, including recording invoices,...


  • Nairobi, Nairobi Area, Kenya Crystal Recruitment Ltd Full time

    Job DescriptionCrystal Recruitment Ltd is seeking a highly skilled Administrator/Executive Assistant to join our team. As an Executive Support Specialist, you will be responsible for providing exceptional administrative support to our executives and teams.Your Key Responsibilities Will Include:Coordinating office activities and operations to ensure...


  • Nairobi, Nairobi Area, Kenya Aminika Manpower ltd Full time

    Aminika Manpower ltd seeks an Agricultural Sales Specialist to promote our agricultural solutions to farmers and growers.Job Description:Sales & Business Development:Identify new sales opportunities within a defined territory.Build relationships with growers, retailers, and other stakeholders in the agricultural industry.Promote and sell our products and...


  • Nairobi, Nairobi Area, Kenya PST Full time

    PST is seeking a Senior Linux Infrastructure Specialist to assist the IT Admin Lead in managing its IT infrastructure.This critical support role will focus on maintaining stability, scalability, and security of PST's systems.The ideal candidate will have a strong background in Linux administration, automation, and Large Language Model (LLM) management.A...


  • Nairobi, Nairobi Area, Kenya Bluesky Associate Africa Full time

    Bluesky Associate Africa seeks a results-driven HRBP Executive to lead the overall Hospital Business Performance.The ideal candidate will have a proven track record of driving business growth, developing high-performing teams, and fostering a culture of excellence within the organization.Responsibilities will include managing the overall HR processes,...


  • Nairobi, Nairobi Area, Kenya SAI RAJ LTD Full time

    Job DescriptionSai Raj Ltd is seeking a highly skilled Financial Transaction Specialist to join our team. The successful candidate will be responsible for managing financial transactions, ensuring accurate postings, and maintaining compliance with company policies and procedures.Key Responsibilities:* Record and verify day-to-day financial transactions*...


  • Nairobi, Nairobi Area, Kenya World Agroforestry Centre (ICRAF) Full time

    Job Summary: Experienced research specialist to support market intelligence research design and implementation for bi-lateral projects and One CGIAR science programs.Support research design and data collection tool developmentLead data collection activities, including enumerator hiring, team supervision, and field planningApply for ethical approvals and...


  • Nairobi, Nairobi Area, Kenya OCHA Full time

    About UN EnvironmentThe United Nations Environment Programme (UN Environment) is a leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global...


  • Nairobi, Nairobi Area, Kenya Smart Sales Full time

    Key Responsibilities:Jointly train and support the lead facilitator during class sessionsTake responsibility for field training, coaching, and assessment of the sales and merchandising teamsEnsure skills adoption and execution during and after the training programIn addition to your technical skills and experience, you should possess excellent communication...


  • Nairobi, Nairobi Area, Kenya PST Full time

    At PST, we are seeking a skilled Materials Data Governance Specialist to drive the development and optimisation of processes related to material master data management. This role involves creating robust frameworks and workflows to ensure accurate and efficient handling of material master data across the organisation.The ideal candidate will possess a deep...