Front Office Coordinator

**About Us**

Emerge Egress Consulting is a dynamic HR management and training consulting firm based in Nairobi. Since our establishment in 2017, we have been dedicated to providing innovative solutions to businesses across various sectors.

We pride ourselves on our expertise in recruitment, business strategy, and training programs. Our team works closely with clients to understand their unique needs and deliver tailored solutions.

**Job Role**

We are seeking a Front Office Coordinator to join our team at a leading hotel in Konza. As a key member of the front office team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless guest experience.

This role requires a strong focus on delivering high-quality service, maintaining a clean and welcoming environment, and working efficiently in a fast-paced setting.

**Responsibilities**

• Deliver outstanding customer service to all clients.
• Ensure the front office area is clean, organized, and welcoming.
• Handle phone calls, respond to emails, and schedule appointments.
• Coordinate meetings and events, including logistics and catering arrangements.
• Assist with administrative tasks and maintain office inventory.
• Perform other duties as assigned by management.

**Qualifications**

To succeed in this role, you will need:

- A diploma in Business Administration, Communication, or a related field.

- At least two years of relevant work experience.

- Proficiency in Microsoft Office Suite.

- Excellent communication and problem-solving skills.

- Ability to multitask and prioritize tasks in a fast-paced environment.

- Strong attention to detail and organizational skills.