Service Delivery Expert

3 hours ago


Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time
The Ideal Candidate

We are looking for a highly motivated and organized individual to join our team as a Client Service Representative. The successful candidate will possess excellent communication skills, adaptability, and a strong ability to multitask.

Responsibilities:
  • Provide exceptional customer service to clients.
  • Develop and implement effective strategies to improve client satisfaction and retention.
  • Manage event details across various aspects of logistics accuracy.
  • Liaise with a dynamic events team to streamline workflows and elevate operational efficiency.
Requirements:
  • Bachelor's Degree in Marketing, Business, or Communication, or related field.
  • At least 3 years' work experience.
  • Ms Office Suite Proficiency.


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