Front Office Liaison

Company Overview:

Employd Staffing Solutions Ltd is a leading provider of staffing solutions, dedicated to connecting professionals with exciting opportunities.

Job Summary:

We are seeking an experienced Front Office Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, scheduling appointments, and managing phone calls.

Key Responsibilities:

• Provide professional and helpful customer service to clients
• Book and manage customer appointments
• Answer phone calls, take messages, and direct calls to the appropriate personnel
• Maintain records, file documents, and assist with general office duties
• Process customer payments and provide receipts
• Update customers on the progress of repairs and communicate with suppliers
• Maintain a clean and organized reception area
• Order parts from suppliers
• Assist with invoicing and bookkeeping tasks
• Monitor and maintain inventory levels of office supplies
• Check and manage emails, and forward them to appropriate personnel
• Enter customer information and other data into the garage's computer system
• Generate reports on customer inquiries, appointments, and other data

Requirements:

• Degree in Business Administration or related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office