Current jobs related to Customer Service Representative - Ganjoni Mombasa - Employd Staffing Solutions Ltd

  • Customer Service Liaison

    2 days ago

    Ganjoni ,Mombasa, Kenya beBee Careers Full time

    Job Summary">We are seeking a skilled and friendly customer service representative to join our team. As the first point of contact for customers, you will be responsible for greeting them warmly, answering their questions, and addressing any concerns they may have in a professional and helpful manner.You will also be responsible for scheduling appointments,...

  • Office Operations Coordinator

    2 days ago

    Ganjoni ,Mombasa, Kenya beBee Careers Full time

    About This Role">We are seeking a highly skilled and experienced customer service representative to join our team. As a front office representative, you will be the first point of contact for customers, providing exceptional service and support.">Key Responsibilities">Provide top-notch customer service, ensuring every interaction is professional and...

  • Reception and Support Specialist

    2 days ago

    Ganjoni ,Mombasa, Kenya beBee Careers Full time

    Job Description">As a front office representative, you will be the first point of contact for customers, providing exceptional service and support.You will be responsible for scheduling appointments, managing phone calls, and processing customer payments.Maintaining accurate records, filing documents, and performing administrative tasks will be an essential...

  • Business Development Manager

    2 weeks ago

    Mombasa, Mombasa, Kenya SUNSET Full time

    About SUNSETWe are a leading hospitality brand seeking a dynamic Sales Executive to join our team. Our company thrives on building relationships and delivering exceptional customer service.

  • Hospitality Sales Professional

    2 weeks ago

    Mombasa, Mombasa, Kenya SUNSET Full time

    Job Summary:Pursue new business opportunities in the fast-paced world of hospitalityBecome an integral part of our operations team, ensuring client satisfactionKey Responsibilities:Generate sales leads and nurture them to closureDevelop strong client relationships through long-term partnershipsMeet and exceed sales targets in this competitive marketWhat...

  • Office Administrator and Sales Associate

    2 weeks ago

    Mombasa, Mombasa, Kenya Emerge Egress Consulting Full time

    Office Administrator & Sales Associate Vacancy-MombasaEmerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their...

  • Sales Executive

    2 weeks ago

    Mombasa, Mombasa, Kenya SUNSET Full time

    SALES EXECUTIVE - HOSPITALITY INDUSTRYAre you a go-getter with a passion for sales? We are seeking a dynamic Sales Executive to join our team in the fast-paced world of hospitality. If you thrive on building relationships, have an eye for opportunity, and can close deals with finesse, this is your chance to make a real impactWhat you'll do:• Generate...

  • Sales Performance Coach

    1 week ago

    Mombasa cbd, Kenya Zkoon Full time

    Company Overview:Zkoon is a fast-paced company that offers an exciting opportunity to grow your career in sales. Our team members are rewarded based on their performance, making it a great place to work if you're motivated and results-driven.Salary:The salary structure at Zkoon is designed to incentivize performance. As a member of our sales team, you'll...

Customer Service Representative

2 weeks ago

Ganjoni Mombasa, Kenya Employd Staffing Solutions Ltd Full time

Job Description:

The Front Office Representative plays a crucial role in providing exceptional customer service and supporting the overall operation of Employd Staffing Solutions Ltd.

Main Tasks:

  • Greet and serve customers, responding to their needs and concerns
  • Schedule and manage customer appointments, both in person and over the phone
  • Manage phone calls, taking messages and directing them to the relevant personnel
  • Perform administrative tasks, including record-keeping and filing
  • Process customer payments and provide receipts
  • Keep customers informed about repair progress and interact with suppliers
  • Maintain the reception area's cleanliness and organization
  • Source and purchase necessary parts
  • Support with invoicing and accounting processes
  • Monitor and maintain stock levels of office supplies
  • Handle email correspondence and forward it to relevant staff members
  • Input customer information and other data into the company's computer system
  • Generate reports on customer interactions, appointments, and other data

Skills and Qualifications:

  • Proven experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Basic knowledge of MS Office applications