Client Service Representative

6 days ago

Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time
Client Service Representative Vacancy- Events Management & Hospitality-Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective
Our client is looking for a dynamic client service representative is responsible for maintaining the client relationship and ultimately helps provide experience for clients. Plays the integral role in interfacing with in ensuring seamless, client match and outstanding experience.

Core Duties and Responsibilities

• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.

• Receives referrals and inquiries on the services of this company.

• Offer administrative support, maintain event folders with meticulous attention.

• Manage various client accounts to ensure retention, updating clients and cross selling efforts are achieved.

• Assists with sales, marketing and public relations efforts.

• Maintains integrity in every interaction with clients.

• Schedules and coordinates day-to-day activities.

• Liaise with a dynamic events team to streamline workflows and elevate operational efficiency.

• Ability to relate to clients that is sensitive to the unique needs of the individual.

• Provide exceptional customer support via various communication channels.

• Respond to client inquiries in a timely and professional manner.

• Analyze and resolve customer complaints in a fair and efficient way.

• Collaborate with internal teams to ensure seamless service delivery.

• Ensures that all referrals are received in an accurate, detailed manner and are properly handled.

• Performs various supervisory activities for scheduling appropriate to clients, timecard processing, where necessary.

• Performs other office coordination duties.

• Manage event details across various aspects of logistics accuracy.

• Take charge of guest lists, cancellations, adjustments, and other key event logistics with ease.

• Research and document venues and logistical database to ensure every event hits the perfect note.

• Participate and contribute innovative, creative ideas and strategies to enhance processes and event outcomes.

• Any other duties as allocated.

Job Specifications and Qualifications

• Bachelor's Degree in Marketing, Business or Communication or related field.

• At least 3 years' work experience

• Ms Office Suite Proficiency

Key Competencies

• Excellent Communication skills,

• Adaptability & Flexibility skills,

• High level of Customer Centricity,

• Strong Organization skills,

• Stress Management, and Resourcefulness

• Multi-tasking skills

  • Client Services Liaison

    6 days ago

    Nairobi, Nairobi Area, Kenya Citywalk limited Full time

    About Citywalk LimitedWe are a leading organization in the industry, committed to delivering exceptional services to our clients. Our team is passionate about sales and customer service, and we are seeking a highly motivated and experienced Sales Coordinator to join our team.The ideal candidate will be responsible for providing administrative support to our...

  • Banking Services Representative

    7 days ago

    Nairobi, Nairobi Area, Kenya PlatinumcreditKenya Full time

    About the Role:PlatinumcreditKenya is seeking an experienced Banking Services Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling banking products and services to new and existing customers. You will work closely with customers to understand their financial needs and preferences, providing...

  • Client Relationship Manager

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Nature's way Full time 24,000 - 70,000 per month

    Are you a driven and ambitious individual looking for a challenging role in sales? Do you have a passion for delivering exceptional customer service and building strong relationships with clients and prospects?Job RequirementsWe are seeking a Sales Representative who possesses excellent communication and interpersonal skills, a strong work ethic, and a...

  • Client Relationship Manager

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Pinnacle partner Full time 30,000 - 75,000 per month

    **Job Summary**We are seeking an experienced Sales Representative to join our team at Pinnacle Partner.The successful candidate will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions.The ideal candidate will possess excellent communication and interpersonal skills, with...

  • Sales representative

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Nature's way Full time 35,000 - 50,000 per month

    An entry level sales representative is responsible for generating leads, contacting potential customers, and promoting products or services to drive sales. They may engage in cold calling, networking, and attending sales meetings to build relationships with clients. 

  • Representative of Kings Sales Team

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Kings Full time 25,000 - 70,000 per month

    Job Title: Sales RepresentativeJob Summary: We are seeking an experienced sales representative to join our team at Kings. The successful candidate will be responsible for selling our products and services to customers, building and maintaining strong relationships with clients, and contributing to the growth and success of our organization.Key...

  • Sales representative

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Kings Full time 25,000 - 70,000 per month

    A sales representative ia responsible of selling the products and services to the customers 

  • Client Relationship Builder

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Pinnacle partner Full time 30,000 - 75,000 per month

    About Pinnacle PartnerPinnacle Partner is a results-driven organization that focuses on delivering exceptional value to clients. Our team is dedicated to understanding client needs and providing innovative solutions.Job SummaryWe are seeking a Strategic Account Representative to join our team. This individual will be responsible for developing and executing...

  • Customer Service Representative

    6 days ago

    Nairobi, Nairobi Area, Kenya Vikaki enterprise Full time

    Vikaki enterprise is hiring a Sales Assistant to join our dynamic team. This is an exciting opportunity for a motivated individual to drive sales and provide excellent customer service.About the RoleWe are seeking a skilled and enthusiastic Sales Assistant to work under low supervision. The successful candidate will be responsible for driving sales,...

  • Customer Service Representative

    6 days ago

    Nairobi, Nairobi Area, Kenya Vikaki enterprise Full time

    Vikaki enterprise is hiring a Sales Assistant to join our dynamic team. This is an exciting opportunity for a motivated individual to drive sales and provide excellent customer service.About the RoleWe are seeking a skilled and enthusiastic Sales Assistant to work under low supervision. The successful candidate will be responsible for driving sales,...

  • Sales Representative

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Nature's way Full time 24,000 - 70,000 per month

    Sales representatives are responsible for communicating the benefits of a company’s products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and...

  • Customer Acquisition Representative

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Nature's way Full time 35,000 - 50,000 per month

    Nature's Way: A Company OverviewWe are a company that specializes in providing high-quality products that promote health and wellness. Our products are made from natural ingredients and are designed to help people live healthier and happier lives.Sales Representative Job DescriptionAn entry-level sales representative at Nature's Way is responsible for...

  • Business Development Representative

    7 days ago

    Nairobi, Nairobi Area, Kenya Wesdom Valves and Fittings Full time

    Job TitleSales Representative - Water Supply IndustryAbout the RoleThis exciting opportunity has arisen for a sales representative to join our dynamic team at Wesdom Valves and Fittings. As a key member of our sales team, you will be responsible for selling our products and services to customers across the water supply industry.ResponsibilitiesDevelop and...

  • Business Development Representative

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Kings Full time 25,000 - 70,000 per month

    **We're Looking for:**A talented and ambitious sales representative to join our team.As a sales representative, you will be responsible for promoting our products and services, identifying business opportunities, and driving sales growth.Responsibilities:Promote and sell Kings' products and services to existing and potential customersDevelop and maintain...

  • Customer Service

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per month

    Job PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...

  • Client Acquisition Specialist

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Luxury company Full time 2,000 - 7,000 per month

    What We OfferLuxury company is committed to providing a dynamic and supportive work environment that fosters career growth and development. As a Sales Representative, you can expect:Competitive compensation packageOngoing training and development opportunitiesA collaborative and inclusive team culture

  • Salesperson Representative

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Luxury company Full time 20,000 - 70,000 per month

    About the Role:Luxury Company is seeking a results-driven Sales Representative to join our sales team. In this role, you will be responsible for building relationships with customers, identifying sales opportunities, and driving revenue growth. If you have a passion for sales and a desire to work with a world-class luxury brand, we encourage you to apply.Key...

  • Client Relationship Manager

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Wealth Nexus Full time 25,000 - 45,000 per month

    Job SummaryThe Salesperson will play a crucial role in driving business growth by establishing strong client relationships and delivering exceptional service.Key ResponsibilitiesBuild and maintain strong relationships with clients.Understand clients' needs and provide customized solutions.Work closely with cross-functional teams to achieve business...

  • Client Relationship Manager

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Luxury company Full time 20,000 - 70,000 per month

    Role SummaryThis is an exciting opportunity for a skilled Salesperson to join our team at Luxury company. In this role, you will be responsible for driving sales growth and building strong relationships with clients and prospects.Key Activities:Creating and executing customized sales plans to meet targets.Conducting needs assessments to understand client...

  • Sales and Business Development Representative

    4 days ago

    Nairobi, Nairobi Area, Kenya Skyzone Group Full time

    **Job Summary:**We are seeking an experienced Sales and Business Development Representative to join our team at Skyzone Group. As a key player in our sales team, you will be responsible for identifying and pursuing new business opportunities, developing strong relationships with clients, and meeting sales targets.**Responsibilities:**Pursue new business...